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Titan Company Complaints & Reviews

titan.co.in

2.4

Updated: Mar 8, 2025

Complaints 1971

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1067

Good! Titan Company values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Titan Company step up their efforts to fully resolve all complaints 👍

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Mis selling/ misleading

Golden Harvest scheme in tanishq GH 118095011 Kindly refund my money

Discount coupon not received

Most useful reviews

exorbitant cost for replacing a battery

replacement button cell for my titan wrist watch (model no.162 yaf)

Featured stories

Cheated with duplicate product

Refund for rs 960

Titan Company reviews & complaints page 12

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Address: No, 027, Upper Ground Floor, Prestige Shantiniketan Mall, ITPL Main Rd, Whitefield, Bengaluru, Karnataka 560048

I've purchased a diamond earring in 2020 since then I'm looking for exchange as they were giving me least value of 15% of the purchased value then I've opted in for buyback where they're giving me on 20% of the product value which is supposed to be 97% as per the policy.

I'm trying for buy back since 2 and a half years and yet they are unable to solve the issue. I'm not going yo bear unnecessary losses due to their malpractice.br...

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Address: World of Titan,Pioneer Tower,Marine Drive,Kochi-682031

I changed the battery of my Titan watch from a nearby shop in June 2022.But the watch didn’t work properly so I gave it to the Titan service centre at Kochi on 24/08/2022 and reported the complaint.They changed the battery and done a service and returned it to me on 31/08/2022.After 10 days it again started going slow and I again approach the service centre on 17/0 9/2022 and inform them. Then they changed the battery once again and return...

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At Tanishq showroom Jamshedpur, Jharkhand on 18.09.22, when I asked for employee's discount, they asked for a mail giving such information & documents, accordingly emoyee sent the desired mail to showrooms mail id. After getting mail, personal at payment counter asked for another mail in other formet. Why they didn't tell about this formet in the first time? They couldn't reply anything.
This was sheer annoyance & wastage of time.br...

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Sir

I had purchased your product vide Invoice No.23TTKS[protected] on 7/8/2022 with the Invoice Amount being Rs.10, 995/-. Copy of the Invoice is attached for your reference.
However, the Product turned out to be a defective one. This was brought to the notice of your showroom (Store at Manualsons Building, Round West, Thrissur), and your employees said it is a manufacturing defect and thereby agreed to refund the value...

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We have bought 4 products from Tanishq Mumbai Showroom on 11th September 2022. on 14th September, We visited showroom to return 3 out of 4 products. However, they are denying to return complete amount. Tanishq team is deducting making charges and GST value out of total amount we paid. This was neither informed to us at the time of buying product not mentioned in their T&C which is printed at the back side of GST invoice....

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Hello Team,

I have purcahsed a smart titan watch fasttrack reflex and trying to connect it with my mobile number. As soon as I provide my German mobile number it is showing the screen that OTP has been sent. but unfortunately I am not recieving any OTP on my german number.
How will I be able to map my watch to German number now ??
please let me know how will it work, else stop selling this watch to people residing...

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Address: Ghatkopart

I had joined the GHS in your Ghatkopar Branch in my name as well as my daughter.

The mobile number of my daughter and myself was interchanged erroneously by the callous saleslady Ms. Ratna of your Tanishq showroom.
She told me she will make the changes however when I redeemed the same, I found that the mobile number was not changed.

The sales lady Ms. Ratna was only interested in meeting her target of...

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Address: E City Bangalore

Hello,
My Titan Encircle Points of 300 pts has been debited from my account while I was trying to purchase taneira products online. Kindly note the transaction failed due to some reasons.
My Mobile No. [protected].

Customer care executives are not able to help me in this issue....

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Address: 89 Dda Flats, Safder Jung Enclave

I have purchased a sunglass of Rs.3316 on[protected]. Glass is too costly as my pocket but I purchased the same for the life long trust with Titan. My glass colour now faded. I visit the Titan outlet in southextention but I have not received any positive response. Even no body attend me properly way of manners. I working with advertisement company last four years. I will definitely complaint in consumer forum and also shared the details in...

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I m complaining about Titan Edge sapphire crystal watch 679YAG31 I repaired it 4 times on official titan showroom but it didnt got repaired, it worked for few days but again it stopped working....

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I received an SMS from NADL stating that shareholder coupons have been sent on registered email id
I checked all folders even spam but haven’t received yet...

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TKT-[protected]

Issue is not sorted out.

It’s going to be more than 3 months you have not arranged the metal strap for my watch.

If you can’t provide the metal strap give me replacement for my watch.
It’s not my fault that metal strap is not available company is responsible for non availability of the same.
So it’s your responsibility to either make it available or give...

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Address: Sirsa

This is not the way tanishq sirsa is dealing with me. I have applied for refund before 13th may 2022, still I have not received the money till date. I have completed all your documentary formalities in the month of may itself. Your staff requested me to take the refund next month i. e. June because on the plea that a lot of refunds have already been processed in the month of may. I agreed. You yourself promised me to refund the money before...

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Everyday receiving more than 50 sms from titan eyeplus under the name of Javed KM, National head. Titan eyecare division.
It ruined my daily routine, even disturbing office work also. This problem irritate me at home also.
Kindly stop it immediately....

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Address: BSK 3rd stage Bangalore

Today being my birthday I received a message from tanishq offering 10% discount on any of the products. So I visited the store and bought diamond studs.The store was offering 10%discount. Consequently I didn't get the birthday offer. Now where is the difference between a birthday offer and any other customer?...

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Address: 22C, Habitat Crest, ITPL Main Road, Opposite Zuri Hotel, Rajpalya-Hoodi, Whitefield, Bangalore 560048. Mobile Number 9686823311

Please let me know as to which agency of Titan I should contact for servicing my Titan Wristwatch.
K.Jayaraman....

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I have paid my golden harvest installment on 17th july but it didn’t reflect on their app. I contacted customer care several times via chat, call and mail. No proper response given. False promises done rhat money would be returned. It’s already been 1.5 months and no action is taken from Tanishq.
Gh account[protected]...

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Website: www.titan.co.in

I have ordered a Titan watch from the titan online website. When I open the watch I found that the strap of the watch is totally different in color than what was shown on the website, so as per titan norms I raised the return request through the customer care number and also through email on the 7th of August 2022. I got a confirmation email but the delivery did not happen, I again email them for a return request and for a refund on 9th August...

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Address: karama center

Dear Team,

Me and my Fiance walkin and placed an order for wedding rings in Tanishq karama centre branch, Dubai, UAE on 17th July 2022 and as per the discussion with the salesman Mr. Mayank, he has committed and confirmed to give the delivery within 30 - 35 days of the order. Once we are making the order we have informed Mr. Mayank that we are flying on 31st August to INDIA for our special occasion and the order should be...

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Company people picked up my watch for repair as per their mail and it's one month NOBODY has any answer regarding this status and delivery details despite hundreds of follow up.....

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