Asus India Complaints &amp; Reviews

Address: Ernakulam, Kerala

Website: [email protected]

Sir
My zenfone lazer is not working both sim is not working, but all other functions are working correctly only both sim is not working when i go to service centre they told me that it is nessesary to replace board and it will cost 6500 above please tell me how can i support the asus brand in public if the main function of phone is for calling purpose. Please send me reply...

Helpful

Be the first one to find this review helpful

Found this helpful?

Address: 500052

Website: asus zenphone

Sir, i had purchased the asus zenphone model no asus zo1oo sn gbaxb702c202gxa, online purchase on dated 03 aapril 2017 at hyderabad

It is very shocking for me that although itisi having the battery power of 5000 mah. It is not working for a fulll day... Sometimes battery goes down in half day...

Hence it is requested to kindly look into the matter and replace my handset or do the best favourable action pleasebr...

Helpful

Be the first one to find this review helpful

Found this helpful?

Website: www.asus.com/in/Phone/ZenFone-Go-ZB500KL

First use this phone yourself one day and than provide update to resolve bugs. Your company makes a frimware and than you put it to any smartphone cutting its feature but that is not a justice with budjet smartphones. This issue can neither be solved eith chat support & never be understood by your service center neither they can provide a solution because solution lies only in updating the software and removing the bugs. And i tell you its...

Helpful

Be the first one to find this review helpful

Found this helpful?

Address: Murshidabad, West Bengal, 742168

Website: Www.asus.com

Dear sir i am golam yeazdani from berhampore, murshidabad, west bengal. I was using an asus zenfone 3 max handset. I have given my mobile to the service centre berhampore, west bengal on 2nd august. Now i am not getting any resolution for this case. I have an complaint id of asus int6h80005. When i am going to the service centre they are telling me to contact customer care only. When i am calling customer care, they are telling to go to the...

+1 photos

Helpful

Be the first one to find this review helpful

Found this helpful?

Address: 600044

I have service center my mobile submit 08/08/2017, i am purchase 1 1/2 month before this mobile over heating, battery dries, sim 1 signal problem, so compliant service center, this problem change to motherboard, one month but motherboard is not coming not attend the fault, over time of service center my mobile so service very worst asus, my mobile service number is inuih80246 chennai nungapakkam service senter, so pls urgently attend the...

Helpful

Be the first one to find this review helpful

Found this helpful?

Address: Kolkata, West Bengal, 700020

Kindly note that my phone is getting restarted & switched off automatically from some days.

Most importantly today my warranty period will be expired. And i am trying to contact you from the morning but unable to contact with you.

Please do the needful & kindly consider this day as my complain date as i can avail the warranty period without any harassment.

Regards,
Biswanath Das
[protected]...

Helpful

Be the first one to find this review helpful

Found this helpful?

Address: 800001

Asus lapto having serial number h3n0cx[protected] was purchased on 30 june and on 28th july the laptop suddenly got dead. On the same day i rushed to the shop (Muskan agencies lg-4 saket tower sp verma road patna) and mentioned about the problem. I also registered a complain in the consumer helpline website. The docket number is 375333. After many follow ups over phone/mail and visiting the shop and the service centre, after 10 days it was...

Helpful

Be the first one to find this review helpful

Found this helpful?

Address: Hyderabad, Andhra Pradesh, 500032

I have purchase new phone asus zenfone 2 ze551ml (Silver, 128 gb) (4 gb ram) from amazon.

Problem :
After 2 week mobile is not getting charged. Mobile is not getting switched on. It's defect in mobile. Hardware fault.

So i am not able start mobile. I try all the means but not getting any response.

Resolution:

I want to refund the mobile.

What i tried:
br...

Helpful

Be the first one to find this review helpful

Found this helpful?

Address: Chennai, Tamil Nadu

Website: www.asus.com/in

I owned a asus zenfone 5 mobile. Now its is over 2 years, so it is not under the warranty, recently there was a software fault so i took the my mobile to asus authorized service center (F1 info solutions & service pvt ltd) in chennai, mount road. They said that software correction charge is rs 500 and i have to pay 250 rs in advance and remaining i have to pay while picking up the mobile,
While comming for picking up the mobile, they...

Helpful

Be the first one to find this review helpful

Found this helpful?

Address: 636010

Website: [email protected]

Bought asus zenfone 3 laser on 10.11.16. phone was updated and found call not connecting in SIM 2. same was informed to service centre salem tamilnadu India on 14.07.17. after repeated attempt there is no positve response from the service centre. one month has already passed there is no improvement observed during discussion so it is requested to kindly do the needful to get back my phone in good workable condition. if failed to rectify the...

+1 photos

Helpful

Be the first one to find this review helpful

Found this helpful?

I bought my phone on 2016 december. Now my phone's bottom keys such as home key, back key and screen short key are not working. It happens only from 2 days. Firstly small responses are there. But now keys are fully died. What to do? Do i get any free service? My home at kannur kerala. Which is the nearest customer service centre? I cannot use the phone properly. So make it fast pls...

Helpful

Be the first one to find this review helpful

Found this helpful?

Address: Hyderabad, Andhra Pradesh

I purchased asus zenfone selfie 16gb internal and 3 gb ram mobile on dec 2016, but since past 2 month i am facing volte/wifi/data not enabling and i submitted mobile to service center in bagampet, hyderabad and registered complaint with rma number=inf1h70152, they kept my mobile for 7days and said that motherborard issue and said that they replaced motherboard, on the sport i checked but i found while i am calling to any network form relience...

Helpful

Be the first one to find this review helpful

Found this helpful?

Address: Visakhapatnam, Andhra Pradesh, 530002

I purchased through online flipkart through invoice no foysf[protected] dt[protected]. After one month it got complaint & i submitted in the service center ashok electronics, dondaparti vizag. Aecsc/1437 dt 13/07/17. Still till todate not rectified and not giving the mobile in working condition. This product creates such a panic to me not worthable and they are cockbull stories to me. Your product will be rectified if it such a kind of...

Helpful

Be the first one to find this review helpful

Found this helpful?

Address: Chennai, Tamil Nadu, 600096

Website: www.asuspromo.in

Hi,
I had purchased asus fx553vd-dm483 laptop on[protected] and have it registered in the "http://www.asuspromo.in" with all the necessary documents on the same day.

The ticket id "bts106365" was generated by the website. Since the ticket was in pending status for a longer time.

I had emailed asus back to school team enquiring about the same.
They had mentioned no ticket is available in their...

+1 photos

Helpful

Be the first one to find this review helpful

Found this helpful?

Address: New Delhi, Delhi, 110052

Website: www.asus.com/in

I am very disappointed from the asus company. I belong to middle family and i have spend 65k on asus notebook but i am really disappointed from the servuce and product. I have given servuce almost 4 times and my problem is stiil not solved screen is still flickering, heating problem, sound from processor, these all problem are still in my notebook. I have wasted my money and time on this notebook. I have given many times replacement request...

Helpful

Be the first one to find this review helpful

Found this helpful?

Address: Chennai, Tamil Nadu, 602105

Website: www.asus.com/in/Phone

I bought asus zenfone 3s max (Gold 32 gb) on 14/3/2017.in my mobile having auto rotation not working and back camera glass missing, so i ask to my brother, he went to asus service center for f1 info solutions & services pvt ltd, chennai, tamil nadu. There, they are told this is not covered under the warranty, if you pay means we will do the service like that. My brother also accepted 16/06/2016, we got call from asus service center - f1 info...

+5 photos

Helpful

Be the first one to find this review helpful

Found this helpful?

Address: Kottayam, Kerala, 686533

I am having a asus zenphone 5 which i have taken to campuge infom ltd, kottayam, kerala for display change vide their invoice no.[protected] dated 27/06/17 and charged rs/- 6887.40. After one week it has developed another defect hanging, frequent switch off, signal showing no command and some times totally dead effect.
Again i have taken to the shop they have made alright but stayed only 02 hours.
Again taken with the same...

Helpful

Be the first one to find this review helpful

Found this helpful?

3 Comments

Address: New Delhi, Delhi, 110044

Website: ASUS NOTE BOOK

Dear concern,

I am getting issue in my note book i. E. When i shut down my pc for mor than 3-4 hour then it is not getting switch on.
I have visited regularly in service center. Two times they person has close the issue in within 2 hours but when i left service center, after 3-4 hours when i switch on my pc then its not getting on.
After that 3rd time i have visit service center then they person shouting at me...

+1 photos

Helpful

Be the first one to find this review helpful

Found this helpful?

Address: Haridwar, Uttarakhand, 249403

I have bought asus zenfone2ze551ml (Silver, 64gb) dated on 03.10.2016, its my bed luck why should i buy asus company phone or can say its my great mistake of my life as i feel now, till now its visited your service centre many times but not getting ok, please suggest, what should i do now, many times call on your customer care for registered complaint but not getting solution till now.
J. S. Tomer
Mob bo :-[protected]...

Helpful

Be the first one to find this review helpful

Found this helpful?