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Asus India Complaints & Reviews

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Updated: Jul 28, 2024
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Asus India reviews & complaints page 33

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A
aseem1224
Apr 4, 2017
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ASUS Zenfone poor performance

Address: 201014

Hi, I purchase Asus Zenphone Max from flipkart in Sep 2016. right from the third day of purchase, it started showing hanging problems which I ignored as being a Android product. But right now, touch has stopped working completely and it has remained a box only. Asus service centers are not contactable and they are geographically not properly located. I mean 3 service centers at a single place and no service center at a larger area. Very disappointing....
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Dipu Katiyar
from Delhi, Delhi
Mar 29, 2017
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Camera clarity & SMS Preference issue

Address: 141120

Dear Sir
I purchase An Asus Zenphone max 3 but still it camera quality is not good as comparison of Zenphone max after see ihe performance of zenfone max i purchase the higher version of mobile but i found lower performance with comparison of other models. and a feature is also missing for SMS sending preference provision not available in phone why????...
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R
Rajkumar Dinesh
from Chennai, Tamil Nadu
Mar 28, 2017
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Robbery in Asus service centre

Address: Chennai, Tamil Nadu, 600078

Dear sir/Madam,
I am using asus Zenfone 5 mobile.My mobile met an issue that is hanged so i went your authorised serice center i.e.F1 infon solutions and services in Chennai.(please check the attached bill for your reference).They said that battery is not working so it need to replace new one, also need to replace sim slots, charging port and update the software.They charged Rs2400 the comedy is my mobile cost was Rs8999 nearly they...
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R
Rahul ambade
from Pune, Maharashtra
Mar 27, 2017
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Screen touch

Address: Nagpur, Maharashtra, 440014

My screen touch not properly working...basically i...j...n...alphabet.not working...so please registered my complaint and revert back me as soon as possible because i am in big trouble because most of my work is depends on mobile.so i will be very thankful to you i[censored] resolve my problem..my mobile details are asus max and my contact number is [protected]..regards rahul k ambade...
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J
jijeeshkv
from Delhi, Delhi
Mar 27, 2017
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Asus zenfone 2 ze551ml

Address: Thrissur, Kerala, 680664
Website: complainig about asus zenfone 2 mobile

I have Asus Zenfone 2 (Ze551ml), date of purchase[protected], but within 6 months i started facing problem... For that i went to Asus authorized service center in Thrissur and they replace the battery and subboard fixed it. After three month same problem occurred and I submitted phone in same service center. After that again its complained and warranty period is over again they change the sub board and its cost 1650 dated 07/10/2016. After...
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A
ARMAAN AYER
Mar 21, 2017
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Asus purchase adapter and cable

Address: 380052
Website: www.asus.com/in/Phone/ f1 info solutions & services pvt.ltd.

My jobsite NO. INF3H30252

I had ordered f1 info solutions & service pvt.ltd. asus zenfone 2 ZE550Ml charger adapter 5.2V=1.35A and cable three days ago But the reason for your receptionist's mistake I came in today to give me a 5V=1A charger What i do not want And that's the reason for your receptionist's that I will have to waste more three days, If possible, pass my order quick...even I also talked in your customer care But...
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G
gauravmariner9
from Agra, Uttar Pradesh
Mar 20, 2017
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Asus selfie zenfone display faulty.company replying not under warranty.

Good day, I have bought Asus zenphone selfie model on 03feb 2017 and 4 days back my handset not showing display (only the blurred lighting displayed on screen). My handset was heating while charging before and 3days back after charging one hour with the same Asus zepone charger, i kept my smartphone in my pocket and when I received call it came up with blurred display and nothing came on screen only the blurred light on screen. Yesterday...
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S
Sunil Donde
from Pune, Maharashtra
Mar 20, 2017
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Bought notebook from ezone chinchwad

Address: 411034
Website: www.consumercomplaints.in

Gave m display piece which had problems already Windows software not installed properly Asus product registration not done by supplier whenever I went in warranty period they postponed 2 repair now broadband port not working battery discharges fast only in 30 min cooling fan snag I bet never 2 buy any Asus product again as I m fed up. Pls repair my notebook as I feel I m cheated....
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M
mamatha61
from Bengaluru, Karnataka
Mar 7, 2017
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Asus zenfone

Sir i residing in Mangalore. I purchased Asus zenfone in June 2016. after fifteen days i found that the mobile has a problem . the problem is that receiver of my voice call is not hearing my voice clearly. so i went to service center at Valencia in Mangalore. there they repaired so many times and lastly they told they have to change the processor . they told they changed it. then afterward there is no any complaint till one month back. but...
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bububera
from Jaipur, Rajasthan
Mar 4, 2017
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ASUS ZenFone 2 service not well because of own manufacturing

Address: Jaipur, Rajasthan, 303807
Website: Www.asus.com

Few weeks ago, i've checked my mobile from F1 solutions centre at Jaipur.but from yesterday noticing that charging problem comes.Charger USB loose to plug in mobile.Before that 6 times checked both in warranty & out warranty.But how many times problems 'll come within 1 & half years??I want to draw the consumer officials to stop selling this type of fraud company.Please look over my issues.
Regards,
Amit Kumar Bera
ISRO,...
+2 photos
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V
vmaindarkar
from Mumbai, Maharashtra
Feb 25, 2017
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Cms case - a170231591 asus zenfone 2 hang issue

Address: 411004

Please help into the case.

Rma no - inxk720268
Serial no - f4azfg05v442

Case:-


Dear all, i am vishal maindarkar and having asus zenfone 2 with sr. # f4azfg05v442 purchased on 27th oct 2016 which in under warranty period. Since last 3 month i am facing numerous issues with my cell phone & communicated to asus cs team as well as authorized service center. Regards issues i had submitted...
+1 photos
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A
akb1997
from Bengaluru, Karnataka
Feb 16, 2017
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Unethical behaviour. Superbad service and behavior of asus personnel in service center. Don't buy asus ever!

Purchased my ASUS Zenfone 2-ZE551ML in May 2015. It has been giving me problems after about only 6 months of purchase itself. Touchscreen didn't work properly, anything would happen in the mobile by itself & performance was poor too. I told the service center people that my mobile had touch issues asked them to replace the same while it was under warranty. However, they didn't change the touch panel and changed the motherboard and the speaker!...speaker...
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R
Ramachandra Rao Vemulapalli
from Gudivada, Andhra Pradesh
Feb 11, 2017
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Phone is slow suddenly power off

Address: Visakhapatnam, Andhra Pradesh, 530046
Website: Asus web site

Sir I am useing ASUS phone.Recently I found my phone is running slow and touch is not work properly.Yesterday when phone is working suddenly power off.internal memory not transfer to as card.why the occur suddenly I don't know.out going calls are not properly hearing.earlier the battery backup 36 hours.Now it's 24 hours only.pl look in to the matter and do needful....
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D
Dhanesh Chandra Das
from Krishnanagar, West Bengal
Feb 8, 2017
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Supply of faulty Android mobile hand set Asus Zenfone max

Address: Darjeeling, West Bengal
Website: ASUS Zenphone

I purchased a mobile handset Asus Zenfone Max Ser No G9AXB742C9437RX at the Rs 9999.00 through Flipkart which is handed over to me by the courier during 2nd week of November 2016. After one and half months I found a doted line Rt side of the mobile screen and 1 inch area at the bottom got whitish and vibrating. As advised by the Asus helpline I approached Authorised Service Centre, Info Solutions & Service Pvt Ltd, Opp Maya Sanyal Nursing...
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G
gautam batra
from Delhi, Delhi
Feb 6, 2017
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Asus zenfone laser 2, i hate this company

Address: New Delhi, Delhi, 110018
Website: www.asus.com

I will never buy any asus product in my life after having such a ridiculous experience with my asus zenfone laser 2 and will never suggest anyone to buy aby product from asus
this mobile is seriously a burden for me and spoils my mood everytime this phone is slower than a tortoise, lags everytime, everytime when i use the mobile there will be some application crash, system UI not working everytime, ample of apps not responding pop-ups,...
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M
Manjunath GR
from Gurgaon, Haryana
Feb 3, 2017
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Asus do not have buyback policy and repair cost is more than cost of mobile

Address: Hyderabad, Andhra Pradesh, 500083

My mobile is under warranty and had to get it serviced in an un authorized service center as they dont have their service center near to my village, and after some days gave my mobile to their service center they told it would be considered OW, i agreed but they told the mother board to be replaced and cost will be 8500, i purchased mobile for 8999, i asked for replacement under deprecation, but they denied saying they dont have any such...
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N
Navneet99
from Ludhiana, Punjab
Feb 1, 2017
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ASUS A11 A555-XX263 Notebook Serial No. FBN0CV81795148C

Address: 144001
Website: www.asus.com/in

Hi,

My name is Navneet Singh, I have purchased ASUS Notebook Laptop on dated: 10 Sept 2016 from Global Computers, Nehru Shopping Complex, Amritsar. Since I have purchased It has problem with its DVD writer. I went to service center in Amritsar for resolution and they provided. But after few weeks again that same problem persist in it. Then I went to service center in Jalandhar as I am living here in Jalandhar, It was approximate...
+1 photos
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N
Nijil R
from Kunnamangalam, Kerala
Jan 23, 2017
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Asus not book and poor response by the company

Address: Kozhikode, Kerala, 673611
Website: www.asus.com

Hai,

This is for your kind attention.

I bought a laptop of asus (A555lf - xx262t with serial no: fan0cv[protected] on 5 jan 2016 from nirvana computers calicut.

In the 2 month itself it showed a complaint with its keyboard. I consulted with the company customer care and solved it up. But the problem repeated and again i contacted the service center (Axel services, calicut). They said that the problem...
+3 photos
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R
Rohan Channa
from Parli Vaijnath, Maharashtra
Jan 22, 2017
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Complaint for improper warranty service

Address: 413005

I've submitted my Asus zenfone d to the service operator here in our city(Solapur). Till today its about 20 days and the problem of my phone's display isn't resolved. They told about replacing the display but they didn't make that yet. My phone is in the warranty tenure and they aren't responding on the tasks faster and complaining about unavailability of the display in stock. It has been a quite long time from the date I've submitted my...
+2 photos
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U
urmishub
from Tanuku, Andhra Pradesh
Jan 19, 2017
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Zenphone Max

Address: 700105
Website: www.asus-zenfone.com

I bought Asus Zenphone Max on February 2016. For the first couple of months, it was going good. Then in the month of April, the problem with the headphone jack occurred and I took it to the service centre to get it repaired.
Now, in January 2017, suddenly there were series of problems that occurred in the particular set. First, there were certain software glitches. Second and the most important is that the display vanished out of nowhere...
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