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IndiGo Complaints & Reviews

www.goindigo.in

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Last updated Oct 30, 2024

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Address: New Delhi, Delhi, 110001

I have booked my ticket from bangalore to delhi (Pnr: 6e-yid2ta) for 25.05.2018 through skyways, bangalore. After booking the ticket, i got my we chekin done by paying rs.200/- and selected seat 14a. But in the night when i checked again, it was changed to 27a. I protest this unilateral change of seat and lodge my complaint in this regard.
My mobile no. Is [protected]

V. N. Raghupathy...

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Address: Pune, Maharashtra, 411017

Website: [email protected]

Dear sir,
We had a group of 9 members (Including sr. Citizen & child, only female) were travelling from pune to kochi on 23.04.18, flight no. 6e 105 & 316 our flight time was 5.20pm from pune. When we met a huge traffic block and rreached at 4:35 pm in pune airport. When we booked our luggage for scanning, after they taken 10 minutes to tie the tags. When we reached to put the luggage, they denied to book the same in that flight....

+5 photos

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Dear sir, my property irregularities report no - lodged on 14/05/18. The phone no given [protected]/63, to me but no one is responding to the no. I am waiting at the hotel at vanaras.
Authorities told me to collect my luggage from vanaras but no one is taking the calls.
Please help me.
Mytticket no - gg4rjq dated 24/05/18.
Vanaras india.
[protected]....

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We were planning to visit to kerala on first week of june. However due to virus outbreak we have been advised not to travel to kerala. Now the hotel has promptly reimbursesed full amount understanding the situtation. However indigo, which claims that they provide utmost important to customer safety wants to charge us 50% for cancellation. We feel that this is unfair and honestly indigo does not care about our safety. If it was due to our...

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Address: Hyderabad, Andhra Pradesh

Dear concerned,

I have travelled hyderabad to ahmedabad and ahmedabad to hyderabad on 21st may 2018 through indigo airlines and my pnr is yeelnz - 6e 644.

I have couple of complaints regarding my journey and inconvenience caused.

1. Departure terminals at ahmedabad airport are changed without information. No announcements were made or displayed.
As per the boarding pass, terminal was number...

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Booking ref no o9bwvi
Initially it was 4 persons ticket booked on 27/1/18 for ccu-del-ccu (21/4/18 and 24/4/18) (6e 417 and 6e 615)
Later one ticket was cancelled. Passenger name mrs annapurna bhattacharya.
Got a mail through the agent goldenbird travels where the refund amount shows rs 6492.
Now the agent says the refund amount is only 492 and sent me a page without having the letterhead of indigo.
I...

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Address: 400101

Everyone knows about the issue happened at mumbai airport and hyderabad airport on 14th may 2018 on account of hyderabad to chennai flight cancellation.

All chennai passengers were promised at mumbai airport that we shall be provided an alternate flight from hyderabad and we were force to board the flight.

As soon as we landed at hyderabad airport, ms. Shagun had denied in a very rude manner the same and asked...

+1 photos

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Address: 737102

I tried booking a ticket from guwahati to delhi on 18th may 2018 but the transaction, amounting to rs 8694 for two person with booking ref. Udh6qq, flight no 6e 558, has failed. I was subsequently informed by the customer care about the failed transaction. However my money has been debited from my account number.

Kindly refund my money as it has been about a week since my transaction failed....

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Address: COIMBATORE 641002

Website: INDIGO

Booking reference — fc13vp.. Name alexander amaidhi solomon
Flight indigo 6313 from coimbatore to chennai

Everyday flight from coimbatore to chennai goes late by 3 hours... Kindly refund the money or we will take it legal... Or give issue another ticket for the delay

Passengers are not taken careof coimbatore airport if the flight is delayes... Some action should be taken

Phone no [protected]br...

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Address: 560019

I booked flight ticket pnr ffbz5d indigo 6e706 hyderabad chennai in the name ramakrishnan and rajalakshmi while booking by oversight i put the date as 27/06 instead 27/05 within 5 minutes i approached makemy trip as i booked through them. I was offerd full refund if i book fresh ticket for 27/05 since the rates were high for me i canceled the ticket. Shockingly of the amount paid rs 4883 i got refund advice for only rs888 for the mistake...

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Address: 690524

Dear sir
Yesterday (21st may 2018) i had travelled through indigo airlines from delhi to trivandrum via bangalore. When i use to collect my baggage, i found my baggage losed. So kindly do the needful. Following are details:-

Babu/binish
Pnr : ffzzjd
21st may 2018
Del - blr - tvm
Tag number :-
6e [protected]
Flight : 6e 2297 & 6e 522

Trolly bag - purple colorbr...

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Address: 560035

I was seated next to a drunk male passenger, and i requested a change of seat. The leading lady took my request and never came back to me.

In addition, what was worse was that none of the flight attendants were providing corporate meals to passengers (Cmpl). They actually extracted money out of all passengers and when i asked for my corporate meal, i was ridiculed before i got my sandwich. I will certainly be taking this on...

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Address: Mumbai City, Maharashtra, 400060

I had traveled by indigo flight 6e 7211 from hyd to vga with my office colleague, i have checked in my new baggae in fast fwd service with a priorty tag surprisingly on reciept the wheel of the bag is broken and is fully scratched up.

Its horrible with you guys that such meaningless service ypu provide and is not bothered of passenger luggage.

I have connecting journey on forth from here and entire trip becomes...

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I have booked air ticket from Bangalore to Cochin and journey date is[protected], PNR no is ACRYKZ. Due to declaration of high alert regarding nipah virus attack in Kerala state..hence I am not able to travel in this situation.. request you to cancel my tickets and refund the amount..as you aware it's health emergency and I can't travel there and put my life in risk... request you to do the needful at the earliest...

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I had traveled by indigo flight 6e 279 from thiruvananthapur to bengaluru and further connecting flight 6e 566 from bengaluru to mumbai on[protected] with my daughter and few other group members...

(Pnr j9kr8s)

After reaching at mumbai airport it was found that the luggage i had booked in the flight was completely in a torn and damaged condition....

+4 photos

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Flight 6E 676
Bangalore to Kolkata
PNR TEN62G
Date[protected]

Incident: Flight was delayed and boarding announcement made at 7.10 PM.
Indigo stuffs boarded us in wrong bus at Gate 13 which was for Mumbai and took us to arrival.
Recreated the boarding pass and made us pass through security check
Rushed through again to Gate 13
Upon boarding the flight at around 9 PM, i realized...

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Address: 33700

Dear all,
I love to travel with indigo airline whenever its possible. I always choose your airlines for flying from kathmandu to delhi and vice versa. But due to some problem i stopped travelling from your airline and choose jet airways.
The reason is the behaviour of your staff.
Me and friend daughter study in dehradun. And we took flight always for the same. And annual holiday as on 2071/12/01 we were flight through...

+1 photos

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Hi, i have checked in my luggage at vizag yesterday and came to gawhati. My bag is missing and i have raised a complaint and the official responded that he will confirm whether it is chennei or not. But no response so far. And the official is not picking the call now. I am seriously frustrated. I came for a trip and these guys ruined it completely. Hoping that this forum will help me. Missing baggage no. 6e406236, pnr gg6yuq...

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Address: Gandhinagar, Gujarat

Website: www.goindigo.in

- pl refer my booking reference no. Tb8fns & kl67mb for flt 6e - 616.

- after re-scheduled of said flt, i was offered to accept plan b or cancel the ticket at 'no charge'.

- accordingly, i opted to cancel my tickets and opted for refund. However, after cancellation, an amount of rs 600/- was deducted out of total refunded amount from each itinerary stating as "convenience charge"

- while offering...

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Address: 560035

Hi

I'm writing this mail because of the agony i went through on 15/05/18 at bangalore airport.

I booked this ticket for my parents from bangalore to ranchi and i have done the web check in also.
This flight was suppose to take off at 6:50 am and my parents were inside the airport at 6:15 am. I got a call from number +91 [protected] asking for my location. I informed that lady that my parrents just went...

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