IndiGo Complaints & Reviews

We had put our suit cases in the check in counter at jaipur and collected the suit cases in chennai airport. I had kept one fair of brown colour new sandal on the top zip of my suit cases. It was not locked somebody has removed the sandal from my front portion of the suit cases on transit it. Please register my complaint and help me in restoring my sandals to me.
Boarding details from jaipur to chennai on 05.12.2017 night flight.br...

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Website: Indigo

I have traveled through indigo from indore to delhi on 23 december with my booking pnr as - n6ftqb and booking named with "pravi chopra"

Now when seating on the aircraft i have placed my handbag carrying laptop on the aircraft cabin above my seat. One of the flight attendant came and placed a bag above my bag, i have told him not to place anything above the bag as it has laptop but he said rudely that he is not placing anything...

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Address: 400610

Website: Indigo airlines

We had booked tickets to bangalore to mumbai and we reached the airport just ten min late before the board chek in and indigo people refuse to issue the boarding pass though we were at airport 30 min prior but due to car issue couldn’t reach and they have told us to take new tickets which was 37000 rs nothing got adjusted with old tickets.. Same happened with us while coming back but spice jet issued us boarding tickets hence forth bad...

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Our flight (For two passengers) 6e 321 from kolkata to guwahati was scheduled on 12:40 pm, 25th december 2017. We reached the airport more than 1 hour 30 minutes prior to the scheduled time. When we reached the counter, we were told they cannot let us board the flight (Also that the flight was full) inspite of prior web checking in and booking our seats. At the counter, one of the staff, sanjib kumar sarkar told us he can give us our boarding...

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Address: Mumbai City, Maharashtra, 400093

Hi,

I have booked a flight ticket in dec 21, 2017 for travel on dec 30, 2017 from mumbai to jaipur through bigbreaks website.

Today when i tried to cancel the ticket from bigbreaks site, i could not find any options. So i went to indigo site and there i tried to cancel the ticket. However the website stated that no such pnr is available.

I was shocked and had no other option but to call indigo...

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Please note that i have a booking with indigo under the pnr - hbn7wm scheduled from ccu to cjb. The original flight timing were[protected]. This flight has been rescheduled and made delayed by 1 hr 35 mins, also, its preponed by 15 mins to[protected]. I am a student at iim-kohikode and have connecting travel arrangements that depart at 1500 from cjb. My final destination is clt (Calicut). Because of this rescheduling i will not be able to get...

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Address: Gurgaon, Haryana

Indigo flight 6e 844 which was scheduled at 9:30am from hyderabad to ranchi has been delayed 3 hours and 30 minutes on december 25th 2017. I am still not sure how long it would take me to finally board my flight today. I have a family event to attend but i think i won't be able to attend it. Does indigo has any additional benefits or facilities available for passengers who are facing inconvenience due flight delays? It would be a customer...

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Website: www.goindigo.in

My check-in luggage was tagged fragile after my personal request. Though the baggage was tagged fragile, it was mishandled and a glass bottle containing liquor was crushed.. Resulting in entire wastage of the product and damaging the remaining luggage.. The fragile tag was also teared off partially when i received my luggage. I demand immediate response to my complaint and a suitable compensation for the poor service, that i have received....

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Address: New Delhi, Delhi, 110037

Website: Www.goindigo.in

Dear indigo staff,

I want to confirm that is this your staff duty to cheat with the customer by giving wrong information to make money.

As this instance was done with me by your ground staff on 12 dec 17 on 5:08am for my flight 6e 315

I was reached on airport on 4:00 am in the morning for my flight 6e 315 that was on 5:35am, after reached the airport i received my boarding pass by showen my web...

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Address: Pune, Maharashtra, 411021

I showed up late for the flight from pune to delhi, i had done the web-checkin before hand, in spite of that, i wasnt allowed to board the flight. I requested the ground staff to send my check-in baggage in the next flight. The ground staff supervisor, miss nupur, escorted me and my family outside the airport without giving any updates. This was very rude and unethical behaviour. I was forced to buy the reaccommodation ticket for the next...

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Address: Kolkata, West Bengal, 700009

Dear sir,
This is to bring to your kind notice that 21st dec1-7 i travelled from kolkata to vizag (Via bhubaneshwar) on your air craft no: 6e-512 which was departed at 11.45 am from gate no: 19 from kolkata.
I was travelling along with my father who is 82 years old and undergoing treatment with regular medications.
While travelling, i had two cabin luggage’s (One black color american touriester stroller bag and another...

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I have purchased air tickets from delhi to kolkata on 10 feb and kolkata to delhi on 10 march pnr is c98js[censored]nder armed forces concession but after finalizing tickets rates are charged as per normal rate. I contacted two times on tele number [protected] but i don't get any positive response from your office, i also mailed in [protected]@goindigo.in on today but no response is received from there also. Please let me know what can i do for refund...

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I was booked on indigo flight 6e-5126 from mumbai to delhi on 20.12.17 @ 9.30 (Pnr h9w17c), due to an accident suffered on the previous night i was absolutely not in a position to walk and requested wheelchair assistance from the indigo staff and was flatly refused in a very rude manner (Was even told that such assistance has to be requested 48 hrs in advance, as though accidents happen in an elective manner). Trust this would be noted by...

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Address: 600100

Hello,

I booked indigo flight through yatra from chennai to kolkata and back for 27th-28th nov. The yatra ref number is[protected] & pnr tenpxg and i was charged inr 5803 for the to and fro journey.

Now i had to cancel my ticket due to an unavoidable situation. The purpose of my journey was to attend the marriage ceremony of a very close friend of mine. Now last week his would be father in law expired which...

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Address: Khordha, Odisha, 751015

Dear team,
Today i was travelling from bbsr to mumbai and mumbai to goa. But i missed the flight just because of 5mints late in check in. My flight was in 8:45am morning and i reached the airport at 8:25am. It was delayed due to medical emergency. Nobody help me. I stand there in indigo counter for new reservation but no body responding to me. As per my knowledge it is a service industry where customer expect help from employee. I...

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Address: Bangalore, Karnataka, 526106

Website: AIRLINE

We are the customer if we are don't know anything, that is not important to abuse customer in badly manner, i am always going by flight - bangalore to kolkatta or ranchi every times in indigo.
Few days ago banglore airport, i ticket is bangalore to kolkatta, plane - indigo, after reaching the counter nearby no -18, the sound is coming suddenly very loudly manner by the indigo counter no 17, 18, 19, and 20, all counter lady is there...

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Website: INDIGO

Sir,

This is to inform you that i was a passenger from delhi to mumbai via ahmadabad on 31/05/17. The check in bag was having one small imported power bank in discharged condition which was kept unknowingly. During
My boarding i was called to security zone by your staff. The small power bank i took out. I was not handed over with the power bank though it it is allowed to carry in my hand baggage, i requested but nothing...

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Address: Durg, Chhattisgarh, 4910001

Worst flight service ever my friend was travelling from australia to india he has a connecting flight from delhi to raipur in indigo flights and when he reached to raipur he found that baggage people have stole his stuff from the bag i send lots of expensive stuff and even he had too and they stole everything. This is what # service do u provide ridiculos people. We are students we work our # off to buy stuff for our family and this is what...

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Address: Gurgaon, Haryana

Website: www.goindigo.in

I travelled from bangalore to delhi in flight no. 6e3988 on 16th dec. Under pnr no. Me6jvg having seat no. 1c. This flight landed in delhi around 8:00pm. I lost my hand baggage, which is my suit of dark blue color of raymond brand, inside the airplane. The cover of suit is raymond make and of black color with ghaziabad shop address mentioned over it.
Kindly trace the same and return to me.

My contact details are as...

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Website: www.goindigo.in

Pnr wed1hg, flight 6e - 596

They refused to onboard though entered airport at 1.21 pm (Can check cctv). Had to be long in queue to collect boarding pass and finally refused boarding.
Asked for rs51000 for the next flight though it was showing rs13000 online.

A ground staff named 'paramita bora' misbehaved though one of the pessenger was senior citizen. She argued extremely rudely.

Online...

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IndiGo Complaints & Reviews

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Complaints recently resolved by IndiGo customer care

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IndiGo reviews & complaints page 183

lost luggage complaint

laptop screen broken issue

fraud done by indigo

worst airline and staff, ever. rude manager.

cancellation charges and refund

rescheduling the flights

flight delays

mishandling of fragile luggage resulting in damage of fragile material.

cheating by indigo with first time flyer for making their money

rude and unethical behaviour

hand luggages lost 6e-512, pnr s89sgy &, gbsqnm z46i4l debabrata sengupta & kalachand sengupta dear sir

excess fare charged for armed forces fare

rude behavior by indigo airlines staff at mumbai domestic airport

high cancellation charges against valid cancellation request

non cooperation

behaving very bad to (customer) all lady, counter, no 16, 17 18 19 bangalore to ranchi kolkata

mobile power backup not handed over

stolen item

lost hand bag (man raymond suit) in flight no. 6e3988 16th dec.

refused to onboard though reached in time and staff misbehaved

IndiGo Complaints & Reviews

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IndiGo reviews & complaints page 183

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