IndiGo Complaints & Reviews

My resume was taken from freshersworld.com and a person named sudhir srivastav stating himself as the hr person for recruitment sent me a mail with an attachment to deposit 9, 900 as security deposit for interview in gurgaon, haryana.

He said that transportation, food, flight charges will be arranged for the interview. After i deposited he again called me and asked to deposit 50000 rs. I got a doubt and approached indigo office...

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Address: Solan, Himachal Pradesh, 174101

Website: www.goindigo.in

I had a very worst experience with goindigo airline. I was travelling on 14th december having flight no 6e5532 goa to delhi. The ground staff and their senior present at boarding desk dont have manners how to talk with the customer and also the dont have even a little sense how to resolve customer request. I have book a ticket on mmt by mistake surname be added on ticket but unfortunately at the time of boarding i dont have id having that...

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Indig0 6e-169, jaipur to bangalore dated 14/12/17 pnr z9srvi, 2 adult & 1 infantt (Vikas manisha priyansh), luggage allowed 15*2+7*1+7*2 total 51kg, we have total weight 35+25=60 kg, extra 9kg*300=rs 2700, its ok no issue, but they taken 16*300 =4800 rs, it means infant bags they charged 300*7 =2100, many times travelling in indigi, but first time they mistake,...

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Address: Jaipur, Rajasthan, 302020

Dear sir
First of all i m not complaining for your indigo airlines, but i need a suggestion
I get a call from shine.com and they offer me job on indigo in air ticketing managment
Department, there were some nikita maam, she told me to pay 2600 rupee online for security amount
I paid, second they told me to pay tanning amount of 7900 and promised me that this is the last amount to pay, after that no amount to...

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Address: 625007

Website: WWW.GOINDIGO.IN

Pnr-oipzxh. I booked flight ticket for my family on sep 5th 2017. And cancelled it after 2 weeks for some reasons. Still i havnt received my refund money. I asked indigo customer realtions, they asked my statement to prove them that i am not cheating them. I alsready send 2 times my bank statement. They asked me to contact after 48 hrs. Still now no response. They are telling its credited to my account, i have to ask my bank for this issuse....

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I am a senior citizen and was travelling with my wife from pune to kolkata on 11.12.17 by flight no.6e135. Despite reaching pune airport dot on start of check in and issuing webchecked boarding pass at the airport by indigo ground staff with seat nos.12b and 12c those were reserved at the time of booking of tickets for ashok kumar mazumdar and indrani mazumdar, the check in counter changed to seat nos. To 30b and 30c respectively. The changed...

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Address: Gurgaon, Haryana, 122 002

Website: www.goindigo.in/contact-us.html

This airline is not allowing its passengers to slight change in name. They some how are always trying to make us cancel the ticket and book again for slight change of spelling. There customer support is horrible, they just disconnect while we are texting them in online chat. They refuse any help and asking to cancel the ticket. The cancellation fee is so high....

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I am sanjoy biswas from indian air force, regular traveller of your airlines. On 11 dec 17 along with my wife and my daughter reached dum dum (Kolkatta) airport reached 1305hrs. My flight was from kolkatta to chennai at 1405 hrs, my pnr no. Pk4qxe flight-6e 275. After scanning my luggage went to counter to deposit luggage and to take boarding pass. Bag drop closing time was 1320hrs, thatswhy at 1312hrs i asked to yor attendent for deposit...

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Address: 7976

Hi
I had booked a ticket dubai to bangalore 7th feb 2018 and return 15th march 2018 using the first gulf bank credit card. Before i could save the booking referene the site closed.

I called up the credit card company they gave me this reference for you'll to check - t42637

I had given the following tel number and email id
[protected]
[protected]@gmail.com
Can you kindly send the ticket...

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Address: Faridkot, Punjab, 151204

With due respect it is submitted that I got a flight booked from KOLKATA to PORT BLAIR with my family six members via INDIGO AIRLINES with PNR MYUFVP through IRCTC.. The time of flight was 06:15 A.M. dated 08/11/2017 from KOLKATA Airport. I Entered the KOLKATA Airport at about 5 A.M. and got my baggage screening done at about 5:10A.M. I have never travelled through any Airlines so I was following commands given by INDIGO AIRLINES employees...

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Sir, i am a frequent flyer at indigo. I was suppose to travel to delhi on 12dec... But due to traffic congestion i got late n reach the airport at 1204 hrs but by that time there was no staff to scan the luggage... When i talk with the indigo staff they said they can't do anything... By that time the boarding just started... So i had to buy another ticket from a different airline. My flight time was 1245hrs from dimapur to delhi on 12dec......

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I traveled your indigo airlines 6e-569 jai (Jaipur) to maa (Chennai) on 08.12.2017. There was flight schedule time was 14:10 hrs but it came on 17:00 hrs with delays of around three hours without prior information. Due to delay of this flight my children's got fever and cold and also we were not taken food at that time because your personnel were not allowed outside even half hour. I have lost my personal benefit due to delay of it.
It...

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I am atimukta jha and we were 12 passengers traveling in indigo 6e-0275 kolkata to chennai on 9th - dec - 2017. We did not receive 1 of our lugagges when we got down in chennai. The worst part is indigo is not able to track the luggage for the past 24 hours. We spoke in chennai ample number of times. As faced my many complainants either people at chennai indigo do not receive the call or they have no clue. They say they will get back but...

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Address: Gurgaon, Haryana, 122002

Website: www.indigo.in

Dear Sir/ Madam
Today 8th December 2017 at 14:10 hrs i traveled by Indigo Flight GE 6064 and my booking reference was KDR92T. Flight was from Delhi to Vadodara.
At ticket counter during ticket generation i was charged unreasonable amount excessive load. I was carrying 2 bags 20 kg and 9 Kg respectively and one laptop bag having 2-3 kg weight.
I was charged Rs 4200 for carrying 13 KG excessive load. The person at ticket...

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Address: Chennai, Tamil Nadu

Website: www.indigo.in

Sir/mam,
I am a student who booked my flight along with seat 21 d way in advance. I was in airport check-in line by 13:48 pm sharp and was standing in line fo my baggage scan. When i reached the counter by 2:17 they didn't allow me to check in.
U can cross verify they said the flight has already taken off but how is that possible of the takeoff time is 2:55.
Then they charged me rs. 8, 312 for the next flight.
My...

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Being my seat 3e, i was boarded last and the overhead compartment was full and my carry on bag was taken by the head staff and handed over to the helper to place it at the backseats, i was told they will tell me where they have placed the bag and no one did, so i called them and they said they sent it down to put in cargo because of no space and asked me to collect at the baggage claim and when i asked for the receipt she said i dont need...

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Address: Mumbai City, Maharashtra

We sunita gupta and divij gupta had been booked on the 9:15 am indigo airlines flight from mumbai to kolkata booking ref no. Wcu77j, date 8/12/2017, we had checked in online on 7/12/2017. We reached the airport at 8:15 am 1 hour before the flight. When we asked assistance from indigo staff to hurry up with the baggage drop we were told to wait in que as 9 am passengers were still in que. We as law abiding citizens waited our turn patiently...

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Address: Pune, Maharashtra, 411014

Website: Indigo

Dear team,

Its been so long that we are mailing you and trying to be in touch with you for this ticket to be refunded but there is very poor and rather rude response from your end, instead of helping your loyal customers you are harassing them. This was not expected from an airlines like indigo.in a medical situation which is very serious you are using such harsh words to your customers "its not our problem if someone is not...

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Address: New Delhi, Delhi

Reached sharp 15.30 for baggage drop, already checked in. There was no arrangement and help for ongoing passengers regarding to flight departure status. I was standing in queue for baggage drop. When i reached on counter indigo person told that boarding has been completed. So many such passengers were in queue who was on next 1, 1.5 hour flights but there is no help provided by indigo that if my flight is ready for depart we should be deal...

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Address: Gurgaon, Haryana, 560037

Website: www.goindigo.in/contact-us/feedback.html

The staff behavior is very rude and unprofessional. Especially i would like to lodge a complaint against the ground staff supervisor named rajeev in ccu (Netaji subhas chandra bose international airport) around 8.30 am today (Flight 6e345). This guy is very impolite to me and my wife and created a lot of hassle for us. We were issued a fresh ticket in airport ticket (Pnr: wjwrxh) counter, for which we were denied to issue an invoice. Also...

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online fraud in the name of indigo

regarding boarding pass in goa.

luggage charges extra

someone offer me job on indigo airline and make fraud of 12000/-

refund payment not received. no proper response from indigo, very arrogant reply

refund of seat fees for change of pre booked seat to a less comfortable seat in 6e 135 pune to kolkata checked in on 11.12.17 from pune

slight change in name is not allowed

careless and negligent, behaviour attitude caused harassment and money loss

did not get the itinerary after booking the air ticket

: improper guidance which leads to miss my flight no. 6e 972 dated 08/11/2017 regarding.

no staff to scan luggage

refund claim

baggage is not tracked

unreasonable baggage charges

not allowed to check-in even after being on time.

lost baggage and indigo staff not doing anything about it

misleading staff

requested for cancellation on medical certificate but no proper revert from the airlines

flight boarding

airport service and ticket issue

IndiGo Complaints & Reviews

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IndiGo reviews & complaints page 184

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