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IndiGo Complaints & Reviews

www.goindigo.in

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Last updated Oct 30, 2024

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Address: Gurgaon, Haryana

Website: www.goindiGo.in

We had booked 2-3 months back a return ticket from mumbai to lucknow by indigo airlines 6e342 vide pnr no ubi3xp which cost us around rs20642/-
For the travelling date 01.12.2017 and return on 4.12.2017.
However just few days before travelling on my mother in law was not keeping well hence we had logged in to your chat line to find out what will be the cancellation charges incase if required. One of your customer assistant came...

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Address: Chennai, Tamil Nadu

I was traveling from chennai to pune on 6th dec. 17, morning 3.30 am flight and did self check in and confirmed seat was 3e, whereas while boarding they said this 3e seat got blocked for other passenger and you have to go for other one. It's ridiculous how come you change the seat once it's blocked through the system.
For me it's discomfort and felt indigo can do anything to passenger.

Please improve in services which...

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I travelled from coimbatore to hyderabad vide flight no 6e 779 on 28/11/2017 departure time 22.45. I checked in my at suitcase which was in good condition. On arrival when i retrieved my baggage i found that one of the handles is broken due to mishandling. I request you to kindly reimburse me the cost of repair of the suitcase.
Yours faithfully,
S kesava iyer...

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Address: 411032

Website: www.goindigo.in

I was travelling from delhi to pune and my seat number was 6a. The pnr number is p8rjki. I felt something got dropped but was not conscious to find due 5 hour waiting in the midnight. When i got out to take my luggage from the pune airport gate then i suddenly saw that ring was not in my hand. Then i tried to go back in the flight and check for it but the attendies did not allowed me to go. They asked to search at my seat but it was not there...

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Address: Kamrup Metropolitan, Assam, 781 024

On 29/10/2017 we had started our journey to bangkok vide idigo flight no. 6e-6918/75 at 7.30 hours fron guwahati. We reached kolkata at 8.30 am and after collecting the lagguge we arrived idigo counter (H) at 9.15 am and proceed for boarding to bangkok, but to our utter surprise the desk official present there told us that you can't board the bangkok flight saying that the flight time has been changed form 10-45 am to 10-10 am which we did...

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Dear sir/madam,

I am melvin geo thomas and i had recently travelled in indigo flight 6e 55 from chandigarh to dubai on 2nd december, 2017.

I would like to request for a refund of my ticket. I was on my vacation and my return ticket is provided by my company. I didnt have a copy of it at the time of check in so contacted the customer care to help me with it. He sounded helpful and gave me the information that...

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Address: Kollam, Kerala, 691021

While travelling from trivandrum to chennai on 4 th december 2017 (Flight no.6 e 343) seat no13a. I lost my samsung mobile phone from my hand bag which was kept inside overhead vompartment.
It is a new samsung s8 phone with out sim card. Also the phone was kept in power off mode.
I noticed the phone was lost from my bag when i was waiting for my international flight.
Kindly let me know if you could find my phone from...

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Address: Mumbai City, Maharashtra

Hi, i was travelling to kolkata from mumbai on the 20th november 2017 with my husband and in laws who are senior citizens. We reached the airport two hours prior to the boarding time and after the luggage check in we were assigned gate number 23 which happens to be in the silent zone. We went and sat there after the security check n the flight was to depart at 10:30 am... When the procedure didn't start by 10:30 my husband went and enquired...

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Website: www.goindigo.in

My pnr :pk9enr dated 29 nov 2017, i had checked in at delhi airport and my check in luggage had 9000 inr cash n a small pouch which was very well packed inside my black suitcase. But when i unpacked luggage the pouch was open and the money was gone. Since then i have been trying to reach both delhi airport & kolkata airport as any of the 2places the money has been taken out. It is shamefull that even flights are insecure just like local trains....

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Website: [email protected]

International travel passenger from hyderabad to muscat via chennai on 04th december, while checking the tiicket at counter by indigo airline staff needs to check credit card detials, as the ticket purchased through credit card, this is the first time that an airline company asking for credit card just before boarding the flight eventually delayed flight, another tiket need to be purchased at higher cost from hyd to chennai, indigo airline...

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Address: Mumbai City, Maharashtra

Website: www.goindigo.in

While travelling from bengaluru to mumbai by indigo flight no. 6e 566 on[protected], they have damaged my new hard case trolley bag badly which cannot be repaired. Now they are offering only rs. 3500 as compensation for the bag but the value of the bag is around rs. 6500 to 7000. I request for the complete compensation as the bag is not repairable....

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Address: Chennai, Tamil Nadu, 600044

My travel date was 01.12.17 through flight 6e652 by 5.00 a. M and i have done the web check in on 30.11.17 itself. On 01.12.17, i have reached airport by 4.00 a. M and finished my security check with 4.15 a. M and i was near to the boarding gate. The gate was suppose to close by 25 mins only and reached the gate by 4.35 a. M and the ground staff went and discussed with other ground and informed me that the gate was closed and please contact...

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Address: 800001

Website: cosumercomplaints.in

Trip id[protected], 9/11/17
As last lap of tour on above ticket we two senior citizens M76 & F67 were refused travel at check in desk by Indigo staff Mumbai though we reached before closing time 13:40 for Indigo 6E342 departure time 14:25 for PATNA on Nov 20. All our pleads failed. We had to pay Rs.10262 extra on Nov 20 at 14:10 for a new ticket for Patna by 6E786 on Nov 21 which is illegal.
We demand refund of 10262/-, apology...

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Address: New Delhi, Delhi

I am a journalist by profession want to inform you i m a privilege and loyal customer of jet airways and vistara. For the first time i was traveling to indigo i booked a flight with return journey to bangalore. I reached on check in counter at 8:55am my flight departure was at 9:35am. I asked with check in staff to check in they told me that gates are closed you cannot go i asked several times they wasted my 10 mins and said you cannot go...

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Address: Gurgaon, Haryana

I had booked a flight from ccu to bkk on 3rd dec 17 (6e-075) pnr no lfe3gq. I enquired to the customer care and was informed to reach airport 4 hrs before the departure of the flight. I requested the representative if i can reach 2 hrs prior but the person was very rigid for 4 hrs. And said indigo will not be responsible if the flight is missed. I reached the kolkata airport 4 hrs early but there was no body at the airport from indigo side....

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Website: Shine.com

I am lekshmi khanthan i uploaded my resume in shine.com. I got a call yesterday from the guy named vignesh aacharya his mob is [protected] he told that i was shortlisted in indigo airlines as ground staff so asked me to pay 2500 he said tat it is refundable so i payed it. Later he conducted telephonic interview and told next day tat i was recruited then again he told to pay 10, 500 immediately to get the call letter to

Account...

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I had a flight on 1st dec 2017 at 5:30am from singapore to delhi and there was a halt in bangalore for 2.5 hrs. From bangalore i purchased 2 liquors "chivas regal". One of the guy who issued my boarding pass from banaglore asked me to put liquors in checkin baggage and when i received my checkin baggage it was broken along with that liquor bottles. I can send you pic as well. This is how you take care of baggage....

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Address: Ahmedabad, Gujarat, 380058

I want to register complain against indigo airlines regarding cancellation charge as they have charges to high amount my booking amount was 2442 and 2025 they have charges cancelation amount
Is this n valid refunded amount?
Pnr number jybh8p
Can u just let me know how the charges are being charges as in ticket amount of rupeea 2400 u r charging cancelled amount or charges as 2000 then what is the meaning of booking refundable...

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Ref: pnr no y7jq3y & flight – 6e-654 date – 11th nov 2017. Travelling to chandigarh via bombay. I have reached bag drop/check in desk by 4.25 am for my 5.20 am domestic flight but we were refused to travel in the flight stating we are late and cannot accommodate in the flight and asked us to meet indigo helpdesk and they tried reaching boarding point and allowed us to board the same flight (In between 15 mins delay in meeting office staff)....

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Address: 680582

I am a banker and a regular traveller on ur indigo flight and would like to bring to light the very casual and indiffrent behaviour of your ground staff who was manning the ticket counter.
On 11/7/2017 i was on ur flt 6e356 on way to nagpur. Since i had a torn knee ligament my i sought an aisle seat from the staff at the counter and told her of my problem. But instead of helping me out very coolly she told me that no aisle seat was...

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