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IndiGo Complaints & Reviews

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Last updated Oct 30, 2024

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IndiGo reviews & complaints page 252

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FEEDBACK I have always chose to fly with indigo. But this was my worst experience ever. Th staff is incompetent and unhelpful. If this means business only, I would prefer choosing another flight. According to the consumer rights I am going to put up a complain. And just to inform, be prepared to receive continuous calls till I am satisfied. Kindly kick out overfilled-with-attitude staffs from Bengaluru airport....

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Address: New Delhi, Delhi

this is with reference to my return journey from delhi to nagpur morning 05.45 am flight on 30.06.2015. that day i was not well. after security check and after around 15 minutes of bus drive, i came near the flight. till that time my condition worsended. i told the person collecting ticket near stairs to arrage for a wheel chair immediately. he flatly refused that wheel chair can be brought at this place. he told me that ""you should ask...

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Address: Mumbai City, Maharashtra

while booking ticket from Guwahati to mumbai my payment is transfer, debited from my hdfc account but ticket is not genetated. i call to help line they suggest me to book it again . previous ticket refund is credited to your account with in 3 days. but still not recieved. My payment reference no.is - bf2cd5a6763c[protected]. date - 29/6/15 / flight 6E-433 Name- Nitin p salvi Nilesh desai...

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Address: Kamrup Metropolitan, Assam

Dear sir's,
I am a frequent flyer of your air lines and will keep flying even though you fail to act on my grievances.
Please find attached the pir for 6e - 623 dt[protected] for breakage of checking luggage. I have lost the suitcase, important docs, damaged cloths but your organization failed to act on this. The only response i got is " as this bag is under warrenty, passenger will get it replaced from showroom"....

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Address: Ghaziabad, Uttar Pradesh

Sir My Flight from Delhi to Raipur today and i got boarding pass at 6: 30 My flight departure time is 7:30. When we sent on gate for departure at 7:17 the ground staff told that the gate closecd before 20 minute from departure and we are unable to caught the flight. We are only 2 minute late & we suffer a great loss....

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Address: Jaipur, Rajasthan

I had travelled from Jaipur to Mumbai on 23rd June with my family with Go-indigo Airlines. My Airline PNR Number: F77JKM, Flight: Indigo 6E-695. I gave 3 bags at the Jaipur airport (Indigo) check-in point and when I collected my bags at Mumbai airport (from Indigo Counter No. 4), I couldn’t find my cell phone which was in one of my bags! I was totally convinced that the Indigo guys had stolen my phone. The main problem is I have lost...

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Address: Dhanbad, Jharkhand

Dear Sir, I boarded flight no 6E175 on 28.06.15 from Varanasi to Delhi vide PNR no- B1WY5L. We two passangers had total 48Kg luggage as mentioned in receipt no [protected]. Total Luggage weight permitted is Free Checked In Baggage Allowance=2*15 =30Kg Hand baggage allowance =2*7 =14 Kg ____________ 44 Kg So, I should have been charged for Rs.250*4Kg= Rs.1000 In lieu of Rs 1000 I was charged Rs.4500, I was forced to pay . I paid...

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Address: Jaipur, Rajasthan

Hi... I travelled Jaipur to Mumbai, dated on 23 June with my family with Go-indigo Airlines. I put my phone in my bag and submitted bag to Indigo checking team Jaipur and when I received my bag from Mumbai airport the phone was not in my bag. They theft my phone. and not admitted and not giving me any computation... They are not accepting that its their fault and not behaving like a professional company... It's very shameful for them. Thank...

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Address: Jammu, Jammu and Kashmir

A.Misbehaviour by Mr Vikas of Indigo airlines with army officers: 1. With lt Gen SK Patyal on 28 june 2015 while checking in for flight 6E 5th from jammu to delhi.spoke rudely and forced him to shift the que after the passenger had waited for a long time and about to approach the counter for no reasons. 2. Tried to harass Col Ajoy bakshi and Col Bhalla while checking in for flight no 6E 535 on 01-oct-2014 . 3. The written complaints of...

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Address: Howrah, West Bengal

My daugter Lehar Bagaria age 20 is returning from bangalore to kolkata by today's IndiGo 6E349 flight and the staff on floor named Sneha spoke rudely when my daughter insisted for a window seat. on top of that, while my daughter was boarding the flight, the crew specially asked Lehar for other details and harassed her. she is very disturbed with such a rude and unfirendly harrasement done to her.please help...

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Error Message 1018 : Sorry, we are unable to reserve the selected flight(s) at this time. Please select another flight(s). It may be because of an error or system restriction. Please try again or contact our call centre at[protected] or +[protected]...

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Address: New Delhi, Delhi

I booked a ticket from Delhi to Kolkata for 1st July, 2015 ( Ref : X58I6F) on 1st June, 2015 by paying Rs 3297. On 23rd June, I tried to modify that ticket and reschedule to 13th July. The balance payment of Rs 3492 was debited from my account but the ticket was not modified. ( Please refer my transaction through netbanking of Allahabad Bank, Transaction no. 32567). On contacting Indigo customer care executive, I was told that the booking...

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Address: Mumbai City, Maharashtra

I was assigned seat 25C Gate A5 on Indigo 6E 473 Mumbai to Bangalore on 25th June. I got the boarding pass at circa 6 pm for a 8.20 pm flight. At 7.20 pm I checked with Indigo staff who advised me to wait at A5 as printed on the boarding pass. I didnt realize they changed the gate to to A2 and missed the flight. I was ushered to the security for cancelation of my Boarading pass and asked to go to the counter in lobby. On checking there...

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Address: Mumbai City, Maharashtra

This is Dharmesh gala, regular traveller of your airlines. Today I had a flight from Hyderabad at 5.40 am, I reached airport before time but because your staff delayed to issue boarding pass, I reached at checking point 40 minutes prior. The guy at that point named- Mohammad Anisur dint allowed me to go in stating we have to come 45 mins prior. Due to your staffs mistakes I have to miss my flight. Now who is responsible for my loss Below...

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Address: Mumbai City, Maharashtra

This is Dharmesh gala, regular traveller of your airlines. Today I had a flight from Hyderabad at 5.40 am, I reached airport before time but because your staff delayed to issue boarding pass, I reached at checking point 40 minutes prior. The guy at that point named- Mohammad Anisur dint allowed me to go in stating we have to come 45 mins prior. Due to your staffs mistakes I have to miss my flight. Now who is responsible for my loss Below...

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Address: Coimbatore, Tamil Nadu

Indigo 6E 364 Economy Coimbatore 22:25 Chennai 23:35 Last Friday(19/6/2015) Night i went to chennai by flight from Coimbatore. Indigo flight 10.25 PM departure from coimbatore but not arrival to coimbatore and also no proper intimation. i ask to concern staffs but they give no proper response. and also flight arrival at After 1.00 AM in this situation i went chennai means how to manage accommodation ? full and fully reponse by...

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Address: Gurgaon, Haryana

I was travelling along with my friend Karan from Mumbai to Delhi from your airlines details- Indigo 6e-186. It was scheduled to depart at 17.35pm, I reached on time but due to the continuing line when we reached the counter desk they replied that the counter is closed. On several requests they did not allow us to check in. As I have to attend the meeting with a lawyer namely Mr.prashant Yadav in Gurgaon I went to the main indigo counter and...

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Address: Kolkata, West Bengal

This complaint is regarding the security staff ( Mr Shivaji & Mr Koshik) of Indigo airlines.I was travelling from Delhi to Bangkok on 06th June 2015 and there was a stoppage at Kolkata (having flight number 6E 273) and unfortunately i forgot my mobile in the flight which was going to Agartala. I immediately reported to the airport authorities and they informed me that they have found the mobile and will be handed over to me on return journey....

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Address: Srinagar, Jammu and Kashmir

I had very bad experience with indigo at srinagar as due to airindia flight tyre burst our flight was cancelled suddenly at 14:00 hrs (BOOKING REFERENCE - Z6YC3C) from srinagar to vadodara via delhi. But at that time they told me that accommodation will be provided by them and if accommodation is not provided you have to submit bill on next day and we will reimburse you. But on same day after i called them, they arranged my flight from srinagar...

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Dear Sir, Pl go through my Booking referance No. M5ZYVV for your Flight No. 6E 205 ( destination to Kolkata ), which was left me in Delhi Airport at 9.55 AM on 29th April 2015, without calling my name even after I was having the Boarding Pass of the same Flight. This cost me, without any mistakes of mine by your esteem organisation for Rs. 5, 406/- towards charges for rebooking the ticket for the Flight No. 6E 201 ( at 11.55 A M )...

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