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www.ixigo.com
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Updated: Jan 2, 2025
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67
payment successful booking pending
51
money deducted from bank but ticket not booked.
23
cancellation of train ticket

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IXIGO is not issuing full refund as mentioned/promised in the flight ticket
I am complaining about the refund against cancellation of my flight ticket
Cashback promised by Ixigo and Ola is not being issued to me

Ixigo reviews & complaints page 75

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N
naved23
Mar 22, 2020
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refund on railway ticket

I have booked ticket on Train Number 22805
Journey Date Is 28.03.2020 But Now The Train is cancelled due to covid 19 and I Didn't Got my Refund... please Help Me...
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Ishan saurabh jha
Mar 21, 2020
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reschedule of my flight to june

Dear sir,

This is regarding due to current situation of (Covid-19) i want to reschedule my flight from banglore to ranchi on date 11th april-2020 at 11.30am departure from bangalore so please take this request and reschedule my flight to date 4th june and my returning ticket is on 20th april-2020 plz reschedule it on 15th june.

I tried since 3-4 hrs to contact your customer care number and but there is no response...
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Dev Foujdar
Mar 21, 2020
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for refund didn't get

I have booked my train on date 1st march 2020 with ixigo app from goa to kota by train no. 22413 booking id ixitr[protected]. But booking was canceled after paying. After cancelled train ticket i didn't get my refund. I also wait for 10days and also contact my bank. I didn't get my refund yet. One month passed and i'm only waiting for refund. No one is solving this....
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Subin0993
Mar 21, 2020
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i tried to book a train ticket, money is debited from me but is couldn't get the ticket. please refund my money, pipers 1015.40

Address: My em

On 20th of march 2020 i tried to book a 3a ticket in 16525 aluva to krishnarajapuram - for 3rd april 2020 (Bengaluru). I had lost my money from my accountant but i didn't get the ticket. I tried to book the ticket through ixigo app. Dear ixigo please refund my money. My email address is [protected]@gmail.com. Please don't take away my trust from your app because i live this app very much and recommend it to many to use. Please don't cheat...
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Mohitsinghpune
Mar 21, 2020
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ticket cancellation & refund

Address: Pune, Maharashtra, 411060

Dear team,

I have booked 3 tickets to go to pune to tatanagar tyo go home for me & my brothers pnr as mentioned below we left home to reach the pune railway station but there is corfew in pune due to corona and police is not allowing anyone on road hence they cancelled our cab & drop us home in their own police vechile after that we havn't any option other than cancel the ticket but in subject with cancellation ixigo team...
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SAJINI BASIL
Mar 21, 2020
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money got deducted from account but booking was not confirmed

Address: Gurgaon, Haryana

I was a booking a flight and was making a transaction through phonepe but phonepe showed money was sent to the merchant and it got deducted from my bank account also but i cannot trace the booking. As i had to urgently make a flight booking, i again made a transaction through paypal and it got confirmed. I want my initial phonepe amount to be credited back in my account and not to confirm the ticket as i already made the booking for the flight....
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shruti nimse
Mar 20, 2020
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I am complaining about cancelation charges

Address: Mumbai City, Maharashtra, 400084

My tickets where booked from mumbai to renigunta and from tirupati to kolhapur and this trip was planned for tirupati darshan for 1 may so now the current situation is all the transport facilities and tirupati temple is closed and also the state government has stopped all the transport facilities due to corona virus so how can u charge us cancellation charges. Also tirupati temple trust is giving back us the special entry tickets refund back...
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Sanjay Kumar21
Mar 20, 2020
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difficulty in contacting for support (miserable tara)/not cashback received as declared

As i booked a flight ticket from patna to banglore, when paid through papal, it acknowledged to pay a cashback of 600

So i was supposed to get a cashback of around 600 in next 5 working days (Which i double confirmed on a call with ixigo customer support... Its hasnot been credited yet...

I was told it should be done in 5 working days, sadly it has not!

Details:
Booking id-if[protected]...
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Mdjafranjaff
Mar 19, 2020
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about money refund

As i want to book train tickets for 4 persons using google pay in ixigo app and then tickets aren't booked but the money is deducted from my account. I waited for the refund of my money for 3 days but i didn't get my money back the exact date that i lost my money is 16 march 2020. Could you please refund my money back. You should be repair this type of problem in future and make it easier. I am a ixigo app user. I always use this app for...
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Deboshree Modak
from Powai, Maharashtra
Mar 19, 2020
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flight cancellation is initiated but cancellation is not done

Address: Kolkata, West Bengal, 700016

Date of incident - 18/03/2020
Client number - [protected]
Client name - deboshree modak
Booking number - if[protected].
Total amount - rs. 5571/-
Email: deboshree. [protected]@gmail.com

Full description - i have booked a flight ticket with insurance from my friends ixigo account from kolkata to hyderabad, date of journey was 19/03/2020 and time was4:40 am (Air asia), but due to outbreak of covud-19...
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Chinnu Anna Biju
Mar 18, 2020
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I am complaining about

Dear sir,

I have been regularly booking irctc tickets through your esteemed app.

Today i booked a ticked for samalkot to chengannu through your app and successfully made the payment.

However at the time of logging into irctc credentials the transaction did not go through successfully.

The transaction history in your app shows "payment successful booking pending".

Order...
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S
sulaiman74
from Mumbai, Maharashtra
Mar 18, 2020
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ixigo money deducted but still not got the flight details and e-ticket.

Address: Gurgaon, Haryana
Website: ixigo

I have tried to book train ticket today through ixigo app, money paid through upi transaction id:[protected] dated 18march 2020 which was successful but ticket not booked. Ixigo do not have customer care number nor email. Numbers available on various sites do not exist. Irctc not received the money, hence ticket not booked. I want my refund if ₹1140.40/-.
Thanks
Sulaiman akhtar...
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RAJATH srikara business centre
Mar 18, 2020
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refund

Address: 192 park road, N.R.Extension, Chikkaballapur, Karnataka, 563125

Pm11tq
As indigo has changed the flight we cancelled, so indigo has refunded the amount but its not getting reflected in my account.
Kindly note this pnr number and transfer the amount at the earliest.
There are no numbers to contact ixigo official customer care, so i m entering in the complaint form.
Kndly do the favour at the earliest or please do call back to phone number [protected]...
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Rahulsdahi
Mar 17, 2020
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train ticket money refund issue

Address: 131402

2 Mar 2020 ko m train tkt kr rha tha or Google Pay k through payment Kiya tha. mere account se 2496. 39 rupees kt gye jiski upi transaction ID h[protected] h bt ixigo payment failed dekha rha h or tkt b book nhi hua. Paise kte hue 7 days se jayda ho gya or Google Pay se baat krne pr vo bol rhe h ki unke side se payment successfull ho gyi h. Please help me to get my money back....
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Nitoka V Swu
Mar 16, 2020
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my cancelled air india isn't yet refunded

Address: New Delhi, Delhi

My flight date was on 18th october 2019 at 8:00 am. On the day i headed for journey, but i was told from the counter that my flight was overbooked and therefore i have to cancel for which i will be compensated and i did the same. But on monday 21st october i was refunded with only rs.260, but my actual flight ticket cost was rs.8287. I couldn't reach the helpline for so long and finally i found this window therefore i request to kindly look...
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Kevin Vielie
Mar 15, 2020
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did not receive flight ticket (money deducted)

Urgent/ Emergency
I have booked flight tickets today for a trip Bangalore to Dimapur on 20/03/2020 through Ixigo App.
I was forwarded to pay to Le Travenus Technology Private Limited. They have deducted ₹ 9240 from my account but my flight ticket is pending. The payment was done through PayPal.
I have tried to call but didn't receive any customer care number on their app. And other numbers that I tried on Google are...
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Kevin Vielie
Mar 15, 2020
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did not receive flight tickets

Urgent/ Emergency
I have booked flight tickets today for a trip Bangalore to Dimapur on 20/03/2020 through Ixigo App.
I was forwarded to pay to Le Travenus Technology Private Limited. They have deducted ₹ 9240 from my account but my flight ticket is pending. The payment was done through PayPal.
I have tried to call but didn't receive any customer care number on their app. And other numbers that I tried on Google...
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MathMagic Mathamagic
Mar 14, 2020
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payment done from ixigo through upi but not got my ticket details even confirmation mail or message

Address: 602, chandralok joshiwada charai, 400601

I had done payment for three flight from ixigo app through my paytm upi it has been succesfuly transfered the amount to le travaneous private limited to their upi id:- [protected]@axisbank but not recieved my booking details in message nor in mail.
So where is the issue money has been succesfuly sent to you but flight not yet booked or not. Even you do not have any helpline number which is worse again...
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Ritu Barnwala
Mar 14, 2020
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amount debited but ticket was not confirmed

Address: New Rama store near Bank of India koderma Jharkhand, 825410
Website: Ixigo

I made a transaction from ixigo and entered irctc login id and choose upi i'd for payment but ticket was not booked and in ixigo it showed error something like "time out" but in upi payment it showing payment is successful but i don't get a ticket debited amount 2835.40 date-14th march 2020 timing-3:38 pm and transaction id[protected]. But in ixigo there is nothing visible about this transaction. So please refund the full amount of rs 2835.40...
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Trilochan behera deepak
from Powai, Maharashtra
Mar 14, 2020
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train ticket booking issue

Address: Hajipur.BIRIDI ROAD, ODISHA, Jagatsinghpur, Odisha, 754111

Sir

Me trilochan behera 07/03/20 ko train ticket boking kia tha account se amount (683.18) kat geya bot ticket conform nehi hua plz sir refund my money sir me (Bhubaneswar to bengaluru) prasanti exp. Me ticket kiya tha

Mera

Paytm upi reference number[protected]/03/2020, amount - 683.18 /-

Sir plz refund my money.. 683.18 /-...
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