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Last updated Oct 26, 2024
Complaints 9819
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Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.
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Myntra.com reviews & complaints page 304

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R
Raghu.7121
from Delhi, Delhi
Jun 20, 2019
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I have booked 3 t shirts but the product still not received

Address: Hyderabad, Telangana, 500014

I Have Ordered 3 t Shirts on 02 jun and the details are below.
1. Order No.[protected]-0916703 and delivery date is 09 jun 2019
2. Order No.[protected]-3167503 and delivery date is on 11 jun 209.
3. Order No.[protected]-7797201 and delivery date is on 13 jun 209.
i have a call to call center and raised the complaint for 3 times still i have not received my Product.

i am fade up with...
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K
Krusnik Paul
from Lucknow, Uttar Pradesh
Jun 20, 2019
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order delivery and cancellation

Address: 110068

Hi,
I ordered three t-shirts from Myntra on 7th June’19 and the delivery date was 13th June’19. I did not receive the order till date i.e. 20th June’19 and the order was prepaid. Every time I called customer care they gave me TAT. First 72 hrs TAT then 24 hrs TAT, even after consulting with their Supervisor she gave me 72 HRS TAT. It sucked because you get another TAT and they don’t have any resolution/information/ update...
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Nupur Chauhan
from Delhi, Delhi
Jun 20, 2019
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wrong product received and not able to exchange

Address: 809A, Third FloorAspiring Minds, Udyog vihar phase V, 122017
Website: www.myntra.com

Hi

I ordered a Blue Vero Moda dress from Myntra for XL size and received Pink dress from ONLY brand. But when I complained for the exchange of the product then there was an option for the reason of exchange and there I filled wrong product received. I filed this exchange request on 4th of June and till now the product is not exchanged. Everyday the delivery person comes and ask for exchange and whenever I show the wrong product...
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R
Radhika JP
from Chennai, Tamil Nadu
Jun 20, 2019
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product not delivered even after 15 days

Address: Hyderabad, Andhra Pradesh

I have placed my order on jun1 and expected delivery date provided is Jun 9. Today day is June 20 yet I haven’t received that order.when I requested they say only option we can cancel the order when the delivery person comes.

They say there is no other option of cancelling, we need to wait and keep waiting for the delivery person just to come till door step...
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A
Aabha Kat
from Mumbai, Maharashtra
Jun 20, 2019
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money fraud

Address: Need nandan ,sec 10 a gurgaon
Website: Myntra

I have purchased a dress of Rs 2200 because of size issue I wanted to return this but your Customer care said as I have earned some points I am not able to return .It's very pathetic excuses which you have made .I am ready to pay extra to return or to cancel those points as it is waste for me .Not happy with the services .not going to shop anymore after this also will suggest everyone in my circle not to purchase from this app....
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A
allenshaw8416
from Delhi, Delhi
Jun 19, 2019
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asics men navy blue jute shoes

Address: Sushant Lok, 122001

I Purchased these shoes from mantra bad when I purchased the shoes the had the option to get the product retired and exchanged with in the time period of 30 days and when I am testing to return the product I have been told that because I reesemed some points I would not be vale to return the shoes and when I. Baking to take back the points as i dont wants it they are refusing for the same. Kindly help with the matter.

Regards...
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Harikumar Srinivasan
from Mumbai, Maharashtra
Jun 19, 2019
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delay in delivery - not able to track package

I had made a purchase of 4 products in myntra app on 29-May-2018 and delivery was done for 3 of the products. The 4'th product was to be delivered on 9'th but has not been delivered till date (19-June). I had preferred a complaint with their customer service on 13-June and they had recommended they will need 72 hours. Subsequent to 72 hours, I reached out to them again and they indicated that they need 24 more hours, so even that I obliged,...
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Deepali31
from Delhi, Delhi
Jun 19, 2019
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I have not received my refund of rs.851

I haven't recieved my refund of Rs.851 which should be credited to my account till 4th june 2019, as i returned the product 25 days ago and cancelled my exchange order. According to Mytyra policy refund should be transferred between 7-10 days. And when i contacted Mynyra customer care they gave me this refrence no.[protected] and told me to contact my bank support team and complaint on the basis of above refrence no. But my bank is unable...
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S
Shefali Katwate
from Mumbai, Maharashtra
Jun 19, 2019
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refund held back over a month

Address: COLABA COURT ROOM NO 23 4TH FLOOR, COLABA CAUSEWAY, Beside Bharat petrol pump, Mumbai City, Maharashtra, 400005

Myntra hasn't refunded back my money for returns for the order no mentioned below, and have rec'd complaint no below, this all amounts to about 15000 rs. IN[protected]

Order no and amounts

110930184804280365003 [protected] "74332749133913211527296 Rs.143.81
2 110930184804280365003 [protected] "74332749133913211546809 Rs.405.80
3 110930184804280365003 [protected] "74332749133913207616103 Rs.143.81br...
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M
Mahesh Agnani
from Mumbai, Maharashtra
Jun 19, 2019
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myntra doing fraud and not refunding my money even after one month of follow-ups.

Address: 560078

So I bought a BEEVEE black cargo pant of Rs. 844 on 12/05/2019 on try and buy and returned it on the same day as the product colour was different. Myntra told that they initiated the refund on 15/05/2019 and it has been more than one month, it has not been credited into my account. On enquiring about the refund they told to send them all my bank details with the bank statement. I mailed them everything and they told me to get in touch with...
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P
Pratham Amitabh
Jun 18, 2019
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20 days as product not delivered

Address: 560043

I ordered two products from Myntra on 01/06/19. The first product was to be delivered on 06/06/19 and the second product was to be delivered on the 09/06/19. But products have not been delivered till date (18/0619). I have complained to Myntra on 4 times and I always get the same response, that we're working on it and we'll take a complaint regarding this. I even asked for a cancellation request and refund, to which they said that the package...
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S
SCI2TECH TV
from Chennai, Tamil Nadu
Jun 18, 2019
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product not delivered not able to cancel

Address: Chennai, Tamil Nadu, 600062

I was supposed to get my order delivered by 6th june but havent got it yet. Myntra has not even shipped the order. I have made complaints everday since 7th june but they always want 24 hours to respond and never respond the other day. Not even are they cancelling my order so that i get my refund. This is customer harassment and cheating. I want this order cancelled today itself so that i get my refund.
its truly bad experience for...
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A
A.Kan
from Mumbai, Maharashtra
Jun 18, 2019
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myntra not delivering at doorstep.

Address: KOHIMA, Kohima, Nagaland, 797001

NAGALAND- KOHIMA MYNTRA COURIER SERVICES ARE THE WORST. What's the point of doing online shopping with full home address?? the UNPROFESSIONAL Myntra delivery executives are not delivering to doorsteps without any reason. these kind of lazy, irresponsible employees should be either relieved from work or withhold payments unless they learn the meaning of online -home deliveries....
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M
Mahesh Agnani
from Mumbai, Maharashtra
Jun 18, 2019
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myntra didn't refund my amount after one month of follow-ups.

Address: 560078
Website: www.myntra.com

So I bought a BEEVEE black cargo pant of Rs. 844 on 12/05/2019 on try and buy and returned it on they same day as the product colour was different. Myntra told that they initiated the refund on 15/05/2019 and it has been more than one month, it has not been credited into my account. On enquiring about the refund they told to send them all my bank details with the bank statement. I mailed them everything and they told me to get in touch with...
+2 photos
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K
kolluru kumar
Jun 18, 2019
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product not getting returned and refund not initiated

Address: Hyderabad, Andhra Pradesh, 500089

Dear Sir,
I have placed a product on 29th may2019, 3rd june i received the product and it was not satisfactory so placed a return request, on 4th june delivery agent came and said some price tag not available so he refused to take the parcel, immediately i called up customer service and reported the issue, they ask me to wait for 7 working days, on 10th june i received email to send the product pics, which i did and on 12th june they...
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D
dildil
from Thiruvananthapuram, Kerala
Jun 18, 2019
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returned item not picked by agent

I ordered a item in myntra.cm and received on 14/06/2019. i am not satisfied with that product and i returned it. 17th jun 2019 agent was came for picked up the item but he was not returned back the order. he told some product code is missing in the tag so that he can't able to take back. The code is missing in the tag is there printing mistake not mine. i called customer support for myntra for this issue, customer support staff told to me...
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D
deeps7feb
from Mumbai, Maharashtra
Jun 17, 2019
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product not delivered even after 17 days. not refunding my money as well

Address: Mumbai City, Maharashtra, 400072

I was supposed to get my order delivered by 5th june but havent got it yet. Myntra has not even shipped the order. I have made complaints everday since 7th june but they always want 24 hours to respond and never respond the other day. Not even are they cancelling my order so that i get my refund. This is customer harassment and cheating. I want this order cancelled today itself so that i get my refund. Order id is attached...
+1 photos
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B
Bharti Gahlawat
from Delhi, Delhi
Jun 17, 2019
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refund issue not yet resolved

I ordered a promod top from myntra app through online payment by Sbi debit card and later on cancelled the product due to some issues. But the refund of amount was not initiated yet as its been more than 10 days now. I contact customer care several timesand they mailed me a reference no. But it doesn't work.
Order no.[protected]-7648603.
Refund amount 1, 205....
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R
Ravi Jaiswal RJ
from Gwalior, Madhya Pradesh
Jun 17, 2019
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myntra fraud

Address: 490026

Definately i haven't had this kind of arrogant behavior from any of the e-commerce sites.You are the worst e-commerce site i've ever used.Your customer care executives are very unprofessional and unhelpful.They don't talk to the customers politely and nicely and i've the proof of that entire conversation which i am going to upload and publish on all social media sites(i.E. Facebook+ twitter+youtube+ telegram+snapchat+ instagram etc) including...
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C
cnvsai praneeth
from Hyderabad, Telangana
Jun 16, 2019
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I am complaining about repeated change of delivery dates and not delivering the product and not allowing me to cancel my order.

I have ordered a product on June 4th of this month and it is being shipped for last 12 days.When enquired about the order they are telling me to wait and they are changing the delivery date for the product which I have paid for.When I asked them about the delay the are not explaining me the what is the problem but telling me to wait for their next delivery date. I have been repeatedly telling them that order is not showing any update about...
+1 photos
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