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Last updated Oct 26, 2024
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Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.
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F
Fariha Sanober
Jan 7, 2022
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Fraud customer service

Address: Gowala toli Road, Madarsa Gali near Madina Masjid Hindpiri, Madarsa Gali near Madina Masjid Hindpiri
Website: Myntra

I haven't received my refund and it's been more than 20 days....
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Amrutanshu Samantray
from Kolkata, West Bengal
Jan 7, 2022
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Myntra has block my account when I raised a concern for used

Address: Bangalore

I had ordered a Jeans of brand Pepe, I have received a used product of some other brand and within 1 hour of delivery I have escalated to the support and placed a request for return, now the pickup person is saying he cannot take the product because it is used. That is the reason why I have placed return request, how can myntra even force us to take a used product and not return our money.
When I escalated the issue again and my account...
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K
kaviiii
from Chengalpattu, Tamil Nadu
Jan 7, 2022
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Payment not received from myntra but the product is picked up from my end

I have ordered few products from myntra but i wanted to return due to some issues so i registered for a return on[protected] and it was picked up[protected] with tracking id MYNR[protected] by Ekart wishmaster by Lingeshkumar j and even i got the confirmation sms by ekart. But the status in myntra site was not changed to returned and the refund was not initiated. i contacted customer care and they have informed me that its still not received...
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S
satya58180
from Hyderabad, Andhra Pradesh
Jan 7, 2022
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Myntra canceled my product without delivering it

Myntra have canceled my order on their own which I have ordered during a sale for less price on 19-Dec-2021. Even though the product is still available, they are not ready to resend the product instead they processed the refund which is not at all acceptanle. I tried reaching their customer support and they are playing bluff games with the customers by saying silly reasons. Expecting a proper resolution for the same.
Order ID# 1191783...
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D
Divya1359
Jan 7, 2022
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Return pickup refused 3 times

I ordered jewellery items from Myntra which I did not like. I initiated return on the very next day of receiving the items but the delivery executive refused to pick up the items. I initiated return 3 times on the app but it was refused all 3 times even when we provided the items alongwith the bills. After initiating return online 3 times on the app now the return window is closed on the app. This is causing undue stress on me. Also it has...
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J
jainmudit26
Jan 7, 2022
Jan 11, 2022
This thread was updated on Jan 11, 2022
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Payment got deducted,but order not placed

Address: AKR Tech Park- B Block, 7th Mile, Off Hosur Road Kudlu Gate, Krishna Reddy Industrial Area Garebhavipalya, Singasandra, Bengaluru, Karnataka 560068.
Website: www.myntra.com

Dear Team
yesterday i want to place order of rs4154.Payment deducted but not place order nor any update from your side. for your ref. Ref. number is [protected].amount of Rs 4154.Dt[protected]. kindly refund as soon as possible....
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I
[email protected]
Jan 7, 2022
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Refund

Website: www.myntra.com

Sir, i order spykar men blue jeans but due to fitting issue i return the product. During return when delivery boy picked up the product everything good, product quality check pass, serial no. Matched, that is exactly i handover same product. Next day company (myntra) says that i handover wrong product to delivery boy and they put my product on hold. And they not give my refund back . They said that they reship the product and not give the...
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S
Sayantika Chakraborty
from Asansol, West Bengal
Jan 7, 2022
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Refund not received for kook & keech hoodie of rs539

I requested for a refund, after my product has been picked up on 30th November 2021, i waited till 11th then i called customer care for help they asked me to wait till 23rd December .ok i waited but there was no reflection of the refund in my account. Its now new year still i got nthng! Worst customer service ever! And worst app as well! Bloody cheater @myntra shame on you guys !!...
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S
saumyachaudhary
from Ahmedabad, Gujarat
Jan 6, 2022
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Unclear and invalid rejection of return request

I bought a Fabindia kurta but the color and fit were not proper, so I filed a return for the same the very next moment. However, my return request was rejected. I had only tried the kurta once and all the tags are intact, and the team did not provide any other details. They just mention that the tags were not there. I refuse to believe that because I had put it back in the packet and it was as it is. Had the tag not been present, how would...
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S
SK SWARAJ
Jan 6, 2022
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I want to repair it..

I had purchased a kook n keech branded slipper which it has damaged..it has warranty 1 month..its in Warranty time..u replace or repair it.....
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Sonu.piya
from Jaipur, Rajasthan
Jan 6, 2022
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Myntra cheated on me by not acting upon my return request

Address: H.no.382, First Floor, Sector 4, Gurgaon, Haryana, 122001
Website: Myntra mobile app

I ordered 6 jewellery sets through Myntra mobile app vide order I’d # 1192062 [protected].
Out of these 6 ordered sets, I kept 3 with me and for rest of the 3 sets I raised a return request as 2 of them were defective and one was to heavy for me to wear, on the same day they were delivered to me i.e. for 2 products on 24.12.2022 and for item on 28.12.2022.
Despite of regular complaints and follow ups no one is picking...
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S
Shreya Madavi
Jan 6, 2022
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Its a damaged defective product

I ordered jeans from kotty... Its damaged already... But myntra is not helping me to return the product claiming its doesn't pass quality check... And yes it doesnt pass quality check from my side only... Not urs.

This is so disappointing...never thought myntra would do this......
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H
harkeerat874
Jan 6, 2022
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Wrong product delivered by myntra fraud

Help me to get my money back .Myntra shopping experience is worst and horrible😡 i ordered a 6300 jack & jones jacket and they sent me cheap sweatshirt, which I have not ordered 😠 They are decling my return.There CUSTOMER care has no experience.NO UPDATE FROM 3 DAYS. I will never ever recommend this ### myntra to anyone .FRAUD FRAUD FRAUD. #myntrafraud . In this lockdown situation my money is stuck 😫😭😭...
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B
Btee
from Nagpur Urban, Maharashtra
Jan 6, 2022
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Referral code did not work

I referred myntra to a friend
He sighed up on myntra
Entered my referral code
But it wasn't working
None o[censored]s received the myncash...
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B
bhavin458
from Mumbai, Maharashtra
Jan 6, 2022
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Refund for cancelled product pending since 18th Dec 2021

Hi Team,

I have ordered multiple items in Myntra on 18th Dec. 2021 and I found one order made duplicate. So i have cancelled this order on the same day. I got message from Myntra stating refund has been initiated in my ICICI Credit Card and it will be reflect by 28th Dec. 2021.

But till date i have not recd. any credit in my account and also Customer Team is closing down my complaint without providing any resolution.br...
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M
Mohit061099
from Agra, Uttar Pradesh
Jan 6, 2022
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Missing Products Received In Order

Website: www.myntra.com

Myntra has declined my refund request for my order for my products worth 2392. I ordered 9 sets of products for my business for which I paid on COD which was paid by my grandfather in my absence. Only 1 set was received in the package and 8 sets were missing. When we placed a refund request the executive came and declined my pickup request and picked up only 1 set for which the refund was provided. Also, he mentioned the reason to Myntra...
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V
vinay197900
Jan 5, 2022
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Not accepting return of wrong product delivered

I had ordered a da milano wallet from myntra with order id- IN[protected] delivered on[protected].but a wrong product was delivered .
On complaining for return they are not accepting the return.
I don't know whose fault it is, Da milano or myntra but i am suffering .
I have been calling customer care people daily for the past 6 days.
Now that the return period of 7 days is getting over, then you would...
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A
Ashlin Joseph
Jan 5, 2022
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Package damage and item missing

I purchase boult audio xpods in myntra for an offer price of 899/- on 23/12/2021 Using my Credit Card. I recieved the package on 31/12/2021 at 12:56pm at my office HDFC Bank Ltd. (You can check the OTP time for recieving the package in attachment).No call or message of shipment has been received from your side till that moment. I just opened the package and seen an empty packet of noise airbuds and crushed Tax invoice copy of some other person...
+5 photos
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Z
zainkheraluwala
from chennai, Tamil Nadu
Jan 5, 2022
Jan 11, 2022
This thread was updated on Jan 11, 2022
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Product damage and no option for return

Address: New no 72, Armenian street, 2nd floor, chennai 600001

Order no: 119110074477995123701
Moedbuille, silver toned contemporary drop earring,
deliverd on 28 December 2021.
the product which was delivered was broken so I had request for return and refund. the first time the courier guy called me I was out and could not attain his call, I tried to call him back but was not successful. after that day I just received message saying pickup failed and couple days later they canceled...
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A
Ashlin Joseph
Jan 5, 2022
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Item missing

Same issue happened for me too.. i purchase boult audio for the offer price of 899 on 23/12/2021.. i recieved courier on 31/12/2021. i just opened the box and i seen an crushed box of noise air buds and a an invoice copy of other customer. i shown it with delevery boy and he said they have nothing to do raise a complaint with myntra. At the moment i raised complaint and today 04/01/2022 i recieved their message that .. From their side no...
+1 photos
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