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Updated: Aug 20, 2024
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Pepperfry reviews & complaints page 80

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Y
yaustin
from Mumbai, Maharashtra
Jan 26, 2013
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Regarding Item Not Received & Refund Not Received

Address: Thane, Maharashtra

Dear Sir/Madam

1) On 2nd January 2013 i purchased 1 clothing item [Order No.[protected]] from PEPPERFRY.COM but the item was not in stock so company
need to refund the money but they directly transfer that amount in to "MY PEPPER POINT" without my confirmation.

2) On 13th January 2013 i purchase 2 clothing item [Order No.[protected]] from PEPPERFRY.COM and they delivered the item on 16th & 17th...
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T
tarunkb
Jan 21, 2013
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Non delivery of a Product

Address: Pune, Maharashtra

I ordered 3 products from www.pepperfry.com on 5th dec 2012 out of which I received 2 products and then on 19th I received a mail and a message mentioning that my order will be delayed by 3 days and they will get back to me with an update which never happened and since then I have made several calls and twice i have been giving AWB numbers for Quantium and DTDC by them which according to the courier company's never existed and now I...
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S
selvaspskj
Jan 9, 2013
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No proper service

Address: Bangalore, Karnataka

I ordered Wonderchef Super Tandoor-Standard Size and the order number is[protected]. I thought , they are doing good service but it happened exact opposite. Initially they told that they will ship with in 8 working days but nothing happened and I got mail on 9th day saying that they need 3 more days to deliver. I accepted for the delay. after 20 days they have sent out mail saying that, they have given a Pepperfry points and I should utilize...
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M
mayur73
from Noida, Uttar Pradesh
Jan 7, 2013
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Did Not delivered what was promised

Address: Gautam Buddha Nagar, Uttar Pradesh

I ordered a sofa and a table from pepperfry.com ,last two images is what was promised and the images shown is what I received ,When I called customer care ,Spoke to some one by name of Kathrine not even sure she was using her real name ,she was very arrogant ,promised for a call back from supervisor didnt got a call waited for a long time called back again was not assisted by their arrogant customer care ,have sent so many email but didn't...
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Debashish Sengupta
from Chennai, Tamil Nadu
Jan 3, 2013
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Non delivery of product since 37 days!!

Address: North West Delhi, Delhi

I had ordered mee mee nursery diaper bag on 27th Nov 2011 through pepperfry via order no[protected] and had made online payment for the product as well. Till date the same has not been delivered on my address. Everytime I call up the customer care they either keep me on hold for a long time and then the phone gets disconnected or else they promise me a call back which never happens.

I have atleast made 10 STD calls to them to...
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R
rsvpvaibhav
from New Delhi, Delhi
Jan 2, 2013
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Unable to obtain proper refund

Address: East Delhi, Delhi

Hi,

Pepperfry is the most ever pathetic site ever visited in all online shopping sites.

I had to order something for over 2000 to avail of an offer of a Rs 700 discount.
I ordered a pair of jeans and a sweatshirt with the order no[protected].
The sweatshirt was delivered and the jeans was not as it was out of stock.
Thus the points were credited to my account.

Now since i had...
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H
harshpratap2005
from Ujjain, Madhya Pradesh
Jan 1, 2013
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Pepperfry did a Fraud and eated my hard earned 1.5 Lakh Rs

Address: Gwalior, Madhya Pradesh

Dear Sir,
I had ordered 48 Gold Coins from Pepperfry.com of 1 Gm Each. I had paid final amount of 3125 INR for each Gold Coin. All orders are made in name of me and my family members. I had placed orders on 26 and 27 November 2012.

The products are not delivered till date. Company send me shipment details of Blue Dart courier and AWB number is [protected], that is common for all orders. I contacted Blue dart,...
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A
arnab10p
from Ambasa, Tripura
Dec 29, 2012
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product not delivered

Address: West Bengal

I bought 7 items from pepperfry on 11 december. On 14 december, they updated me that they shipped the items. amongst them there were 4 deodorants for which they provided me the same AWB no. , which means those are shipped together in a package. I received that package on 20 december, but it contained only 3 deodorants. so, i called the customer care which is not toll free.after 4 minutes they picked the phone and told me they can’t hear...
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S
Subash Bidare
from Bengaluru, Karnataka
Dec 22, 2012
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Pathetic Service & Indefinite Delay in Delivery

Address: Karnataka

My order number is[protected].
It was to be delivered within 7 days, but I get an email & sms that its delayed - and will informed about further status 3 days later, that is no guarantee if it will be dispatched at all!! this is informed to me on the 9th day!!! What were they doing all this while??? Didnt they know it would get delayed?? They would have - but they didnt bother to inform me - the customer! When contacted the customer...
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H
harshpratap2005
from Ujjain, Madhya Pradesh
Dec 21, 2012
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DTDC AND PEPPERFRY CHEATED AND EATED MY HARD EARNED MONEY BY NOT DELIVERING THE PURCHASED PRODUCT

Address: Gwalior, Madhya Pradesh

Dear Sir/Madam,
This is regarding Order Id[protected] made at Pepperfry.com on November 28, 2012. The product – KOMFI COTTON SET OF 2 PREMIUM SOFT PILLOWS – under this order is not delivered to me till date.

The company Pepperfry mentioned that they send the product through DTDC Courier via AWB number Z77725193 on December 3, 2012. But after not getting product after waiting a long time, I...
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T
tpatial121
from Gurgaon, Haryana
Dec 18, 2012
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NON DELIVERY OF ORDER

Address: Kangra, Himachal Pradesh

my order [protected] was shipped oh 11 december via speedpost tracking
EH[protected]IN when i am entring tracking details on indiapost wbsite
it showing till 13 december update and the consignment is still at
delhi so please look into the matter or i will take some strict action
later...
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D
dhingra.rajat
from New Delhi, Delhi
Dec 15, 2012
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Pepperfry: Deceptive enough to get lured by the fraudsters

Address: West Delhi, Delhi

This was the first and the last time I shopped with PEPPERFRY who have been making people nothing more than victims of their scam. And I am not the only one writing such a review about them. I was enlightened about them while googling through reviews. I think I have been duped by them and my ignorance of missing such review for pepperfry. We all I reckon are spending enormous time on the website finding deals but what a waste of energy and...
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F
Faisal Rashid
from Deoria, Uttar Pradesh
Dec 15, 2012
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Order/incorrect information..

Address: New Delhi, Delhi

I placed the order of Jacket with Order number :[protected] on www.pepperfry.com and it was supposed to get shipped by tooday, however, since tomorrow the order is showing cancelled , I'm continuously contacting pepperfry via customer support chat assistance , every time I have been provided with incorrect information that order is placed and you will receive it, yesterday one agent told me to contact courier service :SENT VIA: QUANTIUM,...
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V
vikas41
from Ajmer, Rajasthan
Dec 14, 2012
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Resolved

expired medicine sold costing 1,099 rupees

ordered Nature's bounty vitamins for the Hair from pepperfry.com , costing 1099 , Payed money by net banking on 1/12/12 . the item was received by me on 9/12/12.. the packet has 65 capsules and the date of import is 2010..the DATE OF EXPIRY IS 1/2013.. i.e. just after 20 days .same day I lodged a complaint on the website they replied that I need to send the pictures of the product and they will refund the money, which i did , I am sending...
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H
harshpratap2005
from Ujjain, Madhya Pradesh
Dec 11, 2012
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Resolved

PEPPERFRY CHEATED IN GOLD CHAIN PURCHASE

Address: Gwalior, Madhya Pradesh

Dear Sir,
I had ordered an product - BIS Hallmarked Yellow Gold 22kt Shiva Chain 16 Inches - from Pepperfry.com on October 5, 2012 (Order Number[protected]. After a long wait and follow-up, they delivered the product very late. When I receive the product, I found it of different in specification to what they mentioned in the product description in their website at time of order.

The Gold Weight was mentioned...
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K
Kannanj1213
from Chennai, Tamil Nadu
Dec 6, 2012
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Regarding Cancelled order

Address: Chennai, Tamil Nadu

I used to receive lot of discount coupons from pepperfry.com in my email. On Nov 26 I tried placing an order for Sandisk 16gb Micro SD Memory card but accidentally placed an order for Silicon Power 16GB MICRO SD CARD (which is a different brand).
I used 40% discount coupon and the total price came to Rs.345. Just few seconds after placing the order I realized that I wrongly selected another brand and immediately had a chat session...
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A
anil_ch002
from Chandigarh, Chandigarh
Nov 27, 2012
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Not giving promotional offer

Address: Uttar Pradesh

I have ordered (order no[protected] a sony digital camera from pepperfry 4th nov 2012 at that time their was 1gm gold coin offered by pepperfry as promotional gift so i have purchased this camera from this site. They have promised to dispatched the coin within 10 working days but till date they don't do it? I have talked to the customer care rep. telephonic/live chat but still they didn't dispatched my gift offer and even they don't...
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N
Neo Sumit
from Gurgaon, Haryana
Nov 26, 2012
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i didn't get my Courier

Address: West Delhi, Delhi

hello sir,
i have place a order of two tshirts before 1 month ago from pepperfry.com, but they deliver to me only one tshirt, they have charged for both tshirts through net banking. i have written so many mails to there customer care executive, but they didnt reply to me , now i feeling they have cheated to me, i will never place any order from pepperfry.com, pepperfry.com provide very bad delivery service,
my order num is...
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P
pradeepverma82
from Puttur, Karnataka
Nov 22, 2012
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damaged product delivered

Address: Visakhapatnam, Andhra Pradesh

i had ordered a electric tandoor (inpro) from pepperfry.com, my order no is[protected]. but to my surprise they had sent me a manufacturing defective electric tandoor and more important it is not INPRO brand.
height of shamefulness was when i asked them to replace the item they told me to send the product back to them . they were without any answer when i asked them that its your mistake and why should i pay for it.

kindly...
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A
Amit Kumar Chatterjee
from Mumbai, Maharashtra
Nov 20, 2012
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Non delivery of material

Address: Sambalpur, Odisha

Order no.[protected] for a silver coin was placed on 18.10.12 through online payment. Till date material has not been delivered not the status are informing by customer support team. In my accounts it is been written that the material shipped on 26.10.2012 through Blue Dart but the Tracking number provided there is totally wrong , when I tried to track it from Blue Dart courier web page I found that the number is wrong.
The Pepperfry...
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