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Updated: Jan 7, 2025
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34
I need GST invoice of bus ticket.
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Ticket Cancellation money not refunded
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Seat change

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Refund amount not credited
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Red Bus reviews & complaints page 191

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Y
yaswanth33
from Delhi, Delhi
Mar 30, 2012
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Cancellation of ticket just 2 hrs before boarding..

Address: Bangalore, Karnataka

With plans of returning home for Ugadhi, i had booked bus tickets for bangalore to chennai on Feb 28, 2012 for the journey on mar 22, 2012 through redbus.in . The operator - roadlink India quoted a price of 400Rs for a volvo bus ticket since it was a weekday.

On mar 22, 2012 I was all set and started my journey from home to board the bus at madiwala scheduled for 11PM, on my way i received a msg(from redbus) in my mobile saying...
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Prashant Shah
from Ernakulam, Kerala
Mar 17, 2012
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Support Team

Address: Chennai, Tamil Nadu

Hi,
I am genuinely a well wisher of your company and have been able to use your service a couple of times.
It is very good in all the aspects but am sorry to say, The refund process is not up to the mark. In spite of several reminders and phone calls, the support team approach is unprofessional. I had a very bad experience. Have still not got my refund. You guys need to check and work seriously on this segment. Even the government...
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S
saleha Iffat
from Narayanpet, Telangana
Mar 16, 2012
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refund of ticket amount

Address: Rangareddy, Andhra Pradesh

not refunding my cancelled ticket amount
Dear Sir, I booked a ticket from the service redBus.in find below the detail of my journey ticket:ticket number (TIN):
Ticket details:
Ticket number (TIN): TE[protected]
From: Hyderabad
To: Gangawati
Date of journey: Saturday, March 10, 2012
Travels: Diwakar Travels
Bus type: Volvo A/C Semisleeper (2+2)
Boarding time: 09:45 PM
No...
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V
Vijay Krishna Jonnalagedda
from Muluppilagadu, Kerala
Feb 23, 2012
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Refund not initiated

Address: Hyderabad, Andhra Pradesh

I had tried booking a ticket on 18/02/2012 for 26/02/2012 through Redbus.in using ICICI Net Banking. The amount is debited and the ticket wasnt booked. Immediately on 18/02/2012 I had registered 2 complaints through thier toll free number and I was told that they would take 5 days to refund.

Today 23/02/2012 when I call the customer care about the refund, they deny any complaint made and said they dont have any proof over it....
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E
emf_jay
from Mumbai, Maharashtra
Feb 8, 2012
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Cheating from RedBus.com and Travel company

Address: Mumbai City, Maharashtra

I have sent below mail along with Pics of Buses to RedBus.com Support team on "[protected]@redbus.in" email id which i got from website.
My Ticket ID is TE2Z93886978

Dear Madam / Sir,

Please find the attached my ticket details and other pics of BUS and note below points regarding bus and Travel Company.

1. As per my ticket the eagle Travel bus should be Volvo bus but my journey was...
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A
arbhat1112
from Mumbai, Maharashtra
Jan 31, 2012
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Horrible travelling Exp

Address: North Delhi, Delhi

I had booked two tickets for a 1 day tour to Agra from Delh for 10th dec 2011 and delhi sight seeing on 11th Dec 2011 through red busin. Booking was done on 9th dec morning . Spoken atleast 15-20 times with Hussain from your ahmedabad office.Hussian mobile no is [protected]. The tickets were confirmed (also got an sms for the same) and the tickets were delivered at the karol baug hotel (where we resided) from your karol baug office. Tickets...
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A
Andy Koolll
from Hyderabad, Telangana
Jan 31, 2012
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Worst Bus Service

Address: Hyderabad, Andhra Pradesh

We have booked Ashoka travels from Hyd to GOa and Return through Redbus. The bus service was very worst. It took 22 hours to reach Goa from Hyd (where as it was mentioned that it will reach in 14 hours), because the driver who was appointed, actual does not know the route.
And while returning, the same bus broke down at night 10 PM in the ghat road because the driver has chosen a wrong route.

The owner of the Ashoka...
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A
anantjodh
from Mumbai, Maharashtra
Jan 13, 2012
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email discussion with red bus. Incomplete Transaction with red bus but not refund money

Address: Pune, Maharashtra

Dear All,

Please go through the email discussion with red bus representiative ,

[protected][protected][protected][protected][protected][protected][protected][pr...⇄ Karthik,

But why ? , If my transaction is failed & I am doing booking on line it is my responsibility to book ticket again ,why your representative...
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A
anantjodh
from Mumbai, Maharashtra
Jan 13, 2012
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NOT REFUND INCOMPLETE TRANSECTION OF BUS TICKET

Address: Pune, Maharashtra

NON REFUND OF INCOMPLETE TRANSCTION OF BUS TICKET
Withe reference to thee above i wish to bring thee following:

1. We have trying to booked ticket from Pune to Bangalore for travelling on 6the January 2012 but by mistake I am working in 5the January 2012 .So my transaction has been failed . After theat I am requesting red bus to refund my money but theey are saying my CE has booked your ticket , We are unable to...
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A
anantjodh
from Mumbai, Maharashtra
Jan 13, 2012
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Incomplete transaction of bus ticket

Address: Pune, Maharashtra

Dear Sir,

My complents regarding online booking through the red bus .com.but
Transaction is failed from my side , If it is confirmed from my side then I am guilty but it is not confirm my side, If I am doing the booking online then it is my responsibility to book again your representative had called me & book the ticket. But when I have received SMS of 5th January journey date . Suddenly I have informed your...
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A
ankurkhaitan
from Pune, Maharashtra
Jan 3, 2012
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No refund for cancelled ticket - # TDD354885582

Address: Bangalore, Karnataka

Dear Sir/ Madam

I had booked my tickets from Bangalore to Changanacherry (for 24th Dec) through RedBus with the following Reference Id: - TDD[protected]. The total amount was Rs 7750 for 5 tickets. The tickets were booked under my name (Ankur Khaitan). The bus operator was Yathra Travels.

This ticket was cancelled on Dec 20th (4 days prior to the actual date of travel). This ticket was cancelled online. The message...
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GIRIRAJ UTTARWAR
from Pune, Maharashtra
Dec 16, 2011
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fraud

Address: Mumbai City, Maharashtra

on 11th of december my father was travelling from mumbai to ahmedabad. i had booked the ticket from "redbus" website.
as per my ticket, it was a Patel Travels, Volvo 2 X 2, AC bus.

actually when the bus arrived it was not of Patel travels first.
it was not a Volvo and a ordinary with the worst suspension.
it was not AC bus, but it was a non AC bus.
Also last but not the least it was not...
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P
pankaj.satdeve
from Mumbai, Maharashtra
Nov 27, 2011
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Cheating in cancellation of ticket

Respected Sir/Madam,

I have reserve a ticket through the www.redbus.in from Ahmednagar to Mumbai on 12 Dec 2011 instead of 11 Dec 2011.
The transaction was done via Credit Card and after cancellation of ticket they have not given me my cash back instead they have given the cash coupon which is valid for 6 months, means i have to travel by bus only and have to use www.redbus.in to book the ticket.

Request...
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I
irathore
from Bengaluru, Karnataka
Nov 21, 2011
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Redbus Violation will move to Consumer court TDCE69625992

Address: Bangalore, Karnataka

Hi Redbus Team,

My name is Inder and I have booked Ticket TDCE69625992 for travelling date 20th November 2011 (attached is receipt) From Mumbai to Bangalore.

As per booking it suppose to be AC Sleeper from Mumbai to Bangalore By Raj Travels for which I paid. But services not been provided as per Information on Redbus website.

When I reported boarding point I was surprised that there was a different...
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Bidya Sagar Jena
from Pune, Maharashtra
Nov 7, 2011
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Not providing proper service as mentioned in the web

Address: New Delhi, Delhi

I will never use redbus, neither suggest any friends or relatives, one of the worst service I ever seen in my life. The bus quality is too bad, even bad word is not applicable here, the behavior of the bus owner and its staff are embracing. They took AC fair for a non-AC bus. We won’t able to see any sight seen properly. I will complain against red-bus in Indian consumer forum,

The following problems I faced while visiting.br...
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V
vaib_sinha
Nov 1, 2011
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No Support from redbus

Address: Gurgaon, Haryana

I booked ticket for Haridwar to Delhi on Monday night 16th Oct 2011 11:00 PM through redbus.in

JBG Tour & travel give me seat in a bus which looks like AC bus but after 15 mins of journey when i asked for the bus driver to switch on the AC then i got to know that bus is not AC so i called to JBG tours office number mentioned in ticket provided by redbus.

Then they provide me another number to call and ask...
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R
rahulgangal29
from Mumbai, Maharashtra
Oct 31, 2011
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no response on query

Address: Ahmedabad, Gujarat

Sir/Madam,

I Rahul Gangal,have booked a ticket from red bus from Ahmedabad to Jaipur.
It was of Seema Pooja Travels.
The date of journey was 25th October,2011.
The boarding point was Naroda , near S T workshop,Ahmedabad.
Boarding time was 10.15pm.
PNR number SPNKPY[protected].
Ticket number TDB[protected].
It was non ac sleeper bus,i have paid rs 700 for that ticket.br...
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D
dinesh1984
from Chennai, Tamil Nadu
Oct 28, 2011
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Ticket charge very high

Address: Chennai, Tamil Nadu

I am charged very high because it is a festival season.....It is 4 times as compared to other passengers....I am suffered a lot because of this.....I need a proper solution and explanation from the service provider for this act...........
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Praveen Bhade
from Darwha, Maharashtra
Oct 18, 2011
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Cheating by www.redbus.in

I had booked a bus ticket @ www.redbus.in for Hyderabad to Nagpur journey by Omer Travels Volvo [tdax55525949] at INR 900/- I was supposed to travel in an omer travels volvo [Seat F3] but what was actually sent to the Bowenpally boarding point was a regular Non-ac bus for which fares through the www.redbus.in site itself are 450/-

The reason given was that the volvo I was supposed to travel in was held by police and was...
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nithin pv
from Kichha, Uttarakhand
Oct 15, 2011
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irresponsibility of staffs

NEVER BOOK TICKETS IN OMER TRAVELS
I booked tickets from hyderabad to bangalore in omer travels through redbus on oct 10. their worst irresponsibilty starts from starting it self..instead of 8.30 pm theyt started at 10pm.in between tyre got puncttured 3 times..these beggers dont have steppiny for replacing.all 3 times they cleard the puncture on the same tyre...finally i reached bangalore on oct 11th 3.30pm..actually i went for an...
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Refund received. Request to close the complaint.
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