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Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

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Updated: Nov 8, 2024
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Indian Railway Catering & Tourism Corporation [IRCTC] reviews & complaints page 308

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A
adisake
from Noida, Uttar Pradesh
Sep 13, 2016
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8650709200/100000116897368

Address: Pune, Maharashtra, 411004
Website: IRCTC

I had missed my due to heavy rush in railway station and unable to reach on platform on same time, my wife and kid met with minor accident while running towards platform even though we tried to reach the platform but train got moved asked people to pull the chain but no one ready to do that i was waited till last box and requested guard to stop the train due his limitations and missed the train and not travelled as per plan. after that i...
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sanketw
from Mumbai, Maharashtra
Sep 13, 2016
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Charged above MRP For Mineral Water

Address: Mumbai City, Maharashtra, 400012
Website: www.irctc.co.in

Hi,

I recently bought a 1 Ltr Mineral Water 'Rail Neer' at curry road railway station, Mumbai (Platform of slow train, a shop towards Dadar end). For the packaged cold water, I was charged Rs. 20 whereas, the MRP mentioned on the pack is Rs. 15 per ltr.

Ideally, MRP should include the cooling and storage charges. Still, If I consider that shop keeper has included that above MRP, it should not be Rs. 5 for bottle...
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Sachin077
from Roorkee, Uttarakhand
Sep 12, 2016
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Window seat allocation algorithm is incorrect for train number 12054/12053

Address: New Delhi, Delhi
Website: www.irctc.co.in

Hello sir/mam,
I wanted to inform you tha the window seat allocation algorithm is wrong for the train number: 12054/12053. I have booked a seat from irctc many times in this train with preference as window seat. When I get a seat confirmation mail, it is written Windows seat (WS) next to the seat number, but actually a middle seat is been allotted to me every time. Please check into this issue. One piece of information I can provide...
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A
Archita Agrawal
from Noida, Uttar Pradesh
Sep 12, 2016
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Related to allotment of seats for senior citizen

Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
Website: www.irctc.co.in

Today i booked a ticket through irctc in train no 12557, and an upper berth has been allotted to a senior citizen who is a 68 years old female lady. The incident is being happening with me twice.
Please can you explain a lady who cannot even walk properly will climb upper berth.
I request you to please go through it as its a matter a concern.
Along with it I'm attaching a snapshot of the ticket please go through the...
+1 photos
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H
hkwebtech
from Rajkot, Gujarat
Sep 12, 2016
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Suspension of Account

Address: Rajkot, Gujarat, 360004
Website: www.irctc.co.in

My accounts were suspended because irctc thinks i used auto fill scripts or hit their site enormously. Both are false.

I have only booked 1 tickets in the last month with my HDFC Credit card and irctc thinks it is autofill script i used.

Please revoke suspension of my user id - hkwebtech

I have just 1 sim card and i can not buy any more sim cards for this banned.

Please give me...
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B_Krishna
from Mumbai, Maharashtra
Sep 11, 2016
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IRCTC bookings online account suspended

Address: Bangalore, Karnataka, 560040

Dear Sir(s)/Madam,
My account in IRCTC is suspended with unknown reasons. Could you please While I am able to login to the account, however it does not allow me booking tickets indicating "Bookings not allowed as your account has been suspended". Kindly let me know the reasons and help to re-activate the account at the earliest and oblige.

name: Krishna B
account user id: krisrekh

Do let know...
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Sucheta.chugh
from Ahmedabad, Gujarat
Sep 10, 2016
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Tatkal waiting confirmation

Address: 110001
Website: www.irctc.co.in

I booked a tatkal ticket on 9th Sep for Swarn shatbdi NDLS- ASR for 10 sep 2016. This ticket goes to waitlist no117. I am continously checking my pNR status. Last status i checked by 1155pm. the ticket comes to 49 W/L.

By midnight i got the the message at 130 that my ticket got confirmed, which i saw in morning psot my train timings gone.

I am unable to board my train just due to negligance of IRCTC.
No...
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D
Dr rakhee
from Mumbai, Maharashtra
Sep 10, 2016
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Selling products with scratched manufacture date

Address: Vadodara, Gujarat, 391775
Website: Irctc.com

Vendor in train is selling a product mango sip with scratched Manufacture date.train no 12106- vidharbh express..
DOJ-10/09/16.i hav the product with me n snap too.needs immediate action.this is some a crime..if not action i will be taking this to higher authority. As a responsible doctor n citizen its my right to fight crime
From
Dr Rakhee Desai...
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T
the_doctor46
from Rawatbhata, Rajasthan
Sep 10, 2016
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Incorrect suspension of Account

Address: New Delhi, Delhi, 110001
Website: www.irctc.co.in

2 of my accounts were suspended successively because irctc thinks i use auto fill scripts or hit their site enormously. Both are false. I have only booked 2 tickets in the past month and my credit card allows quick transactions through a password i set and irctc thinks it is autofill script i use. Please revoke suspension of my user id - muditj46 as I cannot keep on buying sim cards again and again to satisfy your needs of banning me....
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Sehaj sikka
from Ludhiana, Punjab
Sep 9, 2016
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Food served in shatabdi and rajdhani

Website: Irctc.

Dear sir /madam
The prices for the aristocrat trains like shatabdi and rajdhani are high but the food quality is low.The bread served in shatabdi was attacked with fungi when I travelled in Amritsar to new Delhi shatabdi last week .No doubt the train helps to reach our final destination in lesser time as compared to other trains on the same route but the food quality is deteriorating day by day. The icing on the cake is that the railways...
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J
Jeevan Nayak
from Bengaluru, Karnataka
Sep 9, 2016
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No intimation train schedule change

Hi, I had booked a confirmed ticket for my dad from Thane (TNA) to Ankola (ANKL) on train 12619 on the 7Sep. PNR No [protected] FYR.
The train was scheduled to depart at 01:00 PM but was however delayed by over 12 hours to 01:00AM.
There was no intimation of the same and my dad who is a senior citizen had to go there wait and come back home and then go again.
This is a huge inconvenience for senior citizen. People needed...
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R
Raghav.kr20
Sep 8, 2016
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No action on TDR even after 8 month

Website: www.irctc.co.in

Hi Have filled the TDR because train was late by more than 3 hour and passenger not traveled

Transaction ID: [protected]
Train No./Name: 13132/ANVT KOAA EXP
PNR No [protected]
Date of Journey: 11-Dec-2015
From: PATNA JN (PNBE) To: KOLKATA (KOAA)
Boarding: PATNA JN (PNBE)
Resv Upto: KOLKATA (KOAA)
Quota: GENERAL (GN) Class: SLEEPER CLASS (SL)
Ticket Amount:315.0 Ticket...
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P
Pitchamani
from Delhi, Delhi
Sep 8, 2016
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I forgot my username & password in IRCTC

Address: 627854

I forgot my user ID and password in IRCTC ticket booking. i am not able to retrieve the User ID and not able to create the new user ID due to my existing mobile no already registered in iRCTC.

I tried to get through [protected]@irctc.co.in. but [protected]@irctc.co.in gave two ticket IDs and after that no response.
So please help me to get my user ID through my mobile no : +91-[protected]

IRCTC complaint ticket ID:...
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A
aman205020
from Hyderabad, Telangana
Sep 7, 2016
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Regarding money refunding

Address: Hyderabad, Andhra Pradesh

I miss my train with pnr nuber [protected]
and the other pnr is [protected]
train number 16353
i want to get refund as train is still on the way to tiruchalli
please satisfy me with proper response as soon as possible
please tell me the procedure to get refund
sir, please tell me about wot to do next?
i m a student and i cant leave my RS 1000 LIKE THAT
PLEASE ME PROVIDE ME PROPER WAY OF...
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F
Fatima Dsouza
from Chennai, Tamil Nadu
Sep 7, 2016
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Robbery of samsung quattro gt 18552

Address: Mumbai City, Maharashtra, 400033

Sir, on 27.4.16 I boarded on the Mangala Express at thivim railway station Goa. Train came at 4:20am thivim stn and I entered the general compartment . I placed my bag under the seat n fell asleep having done night shift. The incident took after 2 hrs of boarding the train when I realized my bag missing by 6.30 went the train left the kankvalli stn. I checked the general compartment for 2hrs, but finally the train halted at Ratnagiri....
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dipsm81
Sep 6, 2016
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Tdr showing admin repudiate

Address: 712250
Website: www.irctc.co.in

Pnr number: [protected],
Cancellation id: [protected]
I had high fever and was not in the condition to travel on the same date due to which i had to file tdr for the refund of the ticket. I was trying to file tdr before 4 hrs of journey but the site was not working properly due to which i could not processed. Anyhow i managed to file tdr before 2 hrs of journey and i also could not found the option of sick in the list during...
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S
shishir.roy87
from Delhi, Delhi
Sep 6, 2016
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Irctc account suspended

Address: New Delhi, Delhi, 110075
Website: www.irctc.co.in

My account at the irctc site has been 'suspended' and i am not aware of the reasons. I am a frequent user of the irctc site and now i am unable to book tickets through this site.

I have been told to re-register with another mail and mobile number. I do not have any other mobile number, so this solution is not feasible.

Therefore, either you give me the specific reasons for the suspension or reactivate my account...
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S
sujay nair
from Palghat, Kerala
Sep 6, 2016
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Punctuality of trains

Irctc doesn't have any sense of being on time. Such a pathetic service to be honest. How can a 10 hour train journey be delayed by a further 5 hours. Please stop railways as a whole if this is the nature of service you are providing. I am traveling to bangalore from kochi and i am in train for the past 15 hours. This should be a joke. Gareeb rath (12258) sucks...
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A
asgi63
from Muzaffarnagar, Uttar Pradesh
Sep 5, 2016
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Irctc account has been suspended

Address: 770002
Website: www.consumercomplaints.in

I am Girijananda Pauley from Odisha. I have IRCTC Account & I am a Govt.employee.I travel by train frequently by online booking of train ticket.When I want to book ticket it is showing "Bookings are not allowed as your account has been suspended." This problem is from Dt30/08/2016.Please have a check & do the needful.
My IRCTC user ID- asgi63
Mob No. [protected]
Email- [protected]@gmail.com...
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R
rajesh869
from Jamshedpur, Jharkhand
Sep 5, 2016
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Eticket booking

Address: 831017

Sir,
I booked ticket for tata to bbs. Choosing confirm option, instead of that ticket booked one for rac, this is highly objectionable, because i travel with my child, if rac will confirm in other coach then what i do, pnr no. [protected],
Today i booked ticket for confirm, but unfortunately one ticket book confirm, another rac ie objectionable,...
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