Claimed

Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

1
Last updated Aug 2, 2024
Complaints 10808
Resolved
1834
Unresolved
8974
Quick Links
Statistics
Share
Contacts

File a complaint to Indian Railway Catering & Tourism Corporation [IRCTC]

Having problems with Indian Railway Catering & Tourism Corporation [IRCTC]?

File a complaint and get it resolved by Indian Railway Catering & Tourism Corporation [IRCTC] customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

Indian Railway Catering & Tourism Corporation [IRCTC] reviews & complaints page 309

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
V
vaibhav mayee
from Korba, Chhattisgarh
Report
Copy

TDR Return repudiate

Address:Nagpur, Maharashtra, 440022
Website:www.irctc.co.in

TDR Transactions Details Transaction ID: [protected] Train No./Name: 12406/GONDWANA EXPRESS PNR No [protected]
Date of Journey: 08-Aug-2016
TDR Details
Reason For TDR: Train Late More Than Three Hours and Passenger Not Travelled.
TDR Filing Date: 08-Aug-2016 09:05:05 HRS TDR Status TDR Repudiate Cancellation ID: [protected]
TDR Zone: CENTRAL RAILWAY (CR) Registration No:[protected] Repudiate...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
J
jameel syed ali
from Bengaluru, Karnataka
Report
Copy

Amount deduced ticket not booked

Address:600119
Website:irct login

Dear team,

I sandip kumbhani have tried booking one tickets from tambaram to ramanathapuram on 2nd sep 2016 from irctc website twice. While booking everything proceed smoothly till the payment page but as i have entered all the payment details and as so money has been deducted from my account but after processing there is a error showing that "sorry there is no ticket available transaction dropped". But all though why there...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
K
kaas
from Gurgaon, Haryana
Report
Copy

Booked ticket history is not showing properly

Address:Mumbai City, Maharashtra, 022
Website:irctc

I am a user of irctc and I have an account on irctc web site from a long time. I booked many ticket without any problem but now I am facing a problem is my June month ticket booked history is not shown by irctc . I am using latest version of next generation reservation system, so I am confuse about this please show my booked history properly. Thanking you, Sajeev K K...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
Md. Munnu
from Delhi, Delhi
Report
Copy

Refund for Ticket Cancellation in TDR process

Address:New Delhi, Delhi, 110001
Website:irctc.co.in

The matter is that i have booked a ticket for PNR [protected], Date of ticket booking 13 March 2016 and date of journey 15 March 2016 17:30 hrs. After this i have filed TDR on 15 March 2016 16:42 hrs. because the train was late more than 3 Hrs. to its actual arrival on the boarding station and the TDR request was outward rejected by Chief Commercial Manager without citing any reason.Then after i was complaint to irctc regarding rejection and...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
asu5
from Mumbai, Maharashtra
Report
Copy

Cancellation refund issue

My name is aakriti surana, i booked my rail ticket with PNR number - [protected] online for the date 14/11/2016 MTJ-BCT and when i cancelled it i accidentaly i chose axis bank instead of housing developement finance corporation ltd (hdfc) bank account due to which refund transaction has not been made properly. it has almost been a week since i cancelled my ticket so what do i do now to get my refund...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
E
email2_co
Report
Copy

Deactivated my irctc user id

Address:Hanumangarh, Rajasthan, 335512
Website:www.irctc.co.in

Hello,
Myself Amandeep Singh from Hanumangarh Rajasthan. i did not use my irctc account for few months duration because in that period i did not conduct journey anywhere due to some problem so my irctc account is deactivated which is genuine for security purpose but now i wanted my irctc account to br reactivated and followed procedure to reactivate account, i send mails many times but still my id id not activated.

My...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Satyanand Singh
from Bengaluru, Karnataka
Report
Copy

Refund for PNR No. 2648140175

Address:560037

Hi,

On 17-Aug-2016 21:41:05 HRS, I cancelled a ticket (PNR [protected]) and was supposed to receive Rs 450. I traced my refund status on my IRCTC profile and there it is showing it has been refunded on 19 Aug 2016 with Trans. ID [protected] but I could not find this transaction getting credited to my account. Please have a check from your side and do the needful.

Thanks,

Satyanand Singh...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Kirthana Ramarapu
from Bengaluru, Karnataka
Report
Copy

Train jerks a lot.. Driver unable to drive

Address:Bangalore, Karnataka, 560066

I am travelling by train to chennai ... Details as follows
PNR:[protected], TRAIN:12028, DOJ:31-08-16, CC, SBC-MAS, Dep:06:00,
KIRTHANA RAMARAP, C10 44,

The train is continuously jerking and it's affecting the journey very badly.
A very bad rude.
Also I thought this is an express and the train is stopping like a goods train...why?
Driver not experienced or what is the problem?...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sudheer kumar75
from Pune, Maharashtra
Report
Copy

Account debited but ticket not generated (double debited)

Address:New Delhi, Delhi, 110001
Website:IRCTC

I was booking ticket from durg to bhopal on 25.08.2016 online by our user id bobsudheer in sleeper class. Amount has been debited twice by rs378/- on 25.08.2016 at 1.49 pm & 1.55 minutes and ticket has been issued single by pnr no [protected], date of journey is 02.09.2016, rac 14.

I request you to reverse the amount immediately in my account.

Regards
Sudheer kumar
User id bobsudheer...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Ahmedabad, Gujarat, 380015
Website:IRTCT next generation ticket booking systems

I tried to book air ticket on 27/8/2015 but my ticket was not booked @ that time. I also did not get any message of fund debited form my bank
Account. Also did not get any message form irctc. So i am not worried about that. When i get my bank statement & we telly all my transaction
Than i found.
My id is dnajmera
Bank transaction no bdipg / db[protected]
Try to book air ticket form trivendrum to chennaibr...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
jpjain271
from Mumbai, Maharashtra
Report
Copy

Deduct of clerkage charges

As per new refund rules railway is dedcting te clerkage charges of Rs 60 on waitlist tickets being cancelled prior to the scheduled train even for second sitting class.
But I want to raise complaint against IRCTC that for E-ticket in case of waitlist they are deducting clerkage charge even when auto cancelling of your ticket.
IRCTC is taking service charges while booking the tickets and deducting clerkage charges even when...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
D
Divik Jain
from Jodhpur, Rajasthan
Report
Copy

IRCTC online booking

Address:Bikaner, Rajasthan, 334003
Website:www.irctc.co.in

I have been trying for last 4 days to book train ticket from bikaner to delhi .
But it seems like the website of irctc is nothing but a cruel joke to the passengers.
Every single site in world can be opened, except IRCTC .
Why dont you shut down this utter stupid piece of crap .
Let the agents keep on looting people freely, as it is already going on ....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
meton43
from Bengaluru, Karnataka
Report
Copy

Harassment regarding platform ticket in Chalakudy station

Address:Thrissur, Kerala, 680307

I came to chalakudy railway station to drop my sister on 8th Aug 2016. Since it was night time around 3-4 am, I thought of staying there until my sister leaves. It was for Malabar express and the train was late for 2 hours that day. I checked in net and came to chalakudi station when the train reached Irinjalakuda.Since the train was coming to the first platform and its almost reached, I thought of having a tea near the ticket counter. At...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
HKr007
from New Delhi, Delhi
Report
Copy

Showing CR Repudiate in TDR filed

Address:110057
Website:www.irctc.co.in

Dear Sir/Madam, I (Hemant Kumar) had booked a ticket from ANVT to PNBE journey date 10-Aug-2016, but the train got late by 12 hours. The train started on[protected]:15 Hrs while I had filed the TDR on 11-Aug-2016 06:38:10 HRS. The status of TDR showing CR Repudiate. I was waiting for the train but the train got late so much so I have filled the TDR little late. Please help me on this asap. As per rule total amount of ticket should be refunded...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
biswajit143
from Bengaluru, Karnataka
Report
Copy

Not refunding my cancelled ticket amount

Address:Khordha, Odisha, 751001
Website:www.irctc.co.in

I raised complaint in IRCTC and the complaint was ssigned aticket ID [IRCTC #3868723] but no reply is given

Please specify why I got no refund for cancellation of ticket against PNR Number: [protected] .As the ticket was booked on 16Th Aug 2016 for journey on 18 Th Aug 2016. In no case a tatkal ticket can be booked before 2 days of date of journey. so I thought it to be normal ticket. i spoke to IRCTC customer Care executive...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:110016
Website:irctc.co.in

Madam,

My bankers (SBI) are not confirming (The said details is not match in my bank.) with the given details by your email dated On Wednesday, August 24, 2016 1:09 PM. You are requested to kindly intimate me that in which account the refund has been processed (Account Details such as bank such as account number such as account holder name)

Looking forward to hearing from you soon

Regardsbr...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Website:www.irctc.co.in

I had booked 9 train tickets of puri jagannath express on 5th august and canceled them on that day. though i had received the cancellation sms on my phone same day, i have not get back my money yet now.
i made payment through SBI Debit card.
Please tell me when and how can i get my money back soon? And give me Diraction How to receive the refund from irctc?...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
chandrankp
from Bengaluru, Karnataka
Report
Copy

2nd AC coaches of Bangalore Express train no 16316

When travelling from Kochuveli to Bangalore on the 21st Aug.2016 the following was noticed.
1.The compartments were very old and pathetic.
2.The toilets were already stinking from the starting point.
3.The curtains in the coach were badly torn.
4.The Air conditioning was being switched off at night.
5.Only one plug point for charging mobile phones in each section of 6 passengers.
6.The dustbins were...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
T
tushark1989
from Nashik, Maharashtra
Report
Copy

Overcharging of product

Address:411038
Website:www.irctc.co.in

I was traveling from Nagpur to Pune in Azad hind express 12130 on 15-Aug-2016 PNR no. [protected] and in morning pantry car tea vendor sold me about tea of 10 rs instead of 7 rs. When I asked him to return me the 3rs change he arrogantly said it costs rs10 and said go and complaint wherever you want to. Pune station was about to come and I was in hurry to get my luggage out so I didn't complain about this matter immediately to any TC also...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
K
Kamal Arora1983
from Delhi, Delhi
Report
Copy

User is disabled

Address:Moradabad, Uttar Pradesh, 244001

Dear Sir,
I am a regular user of IRCTC. I have following user ID with irctc but for some days I am getting "user is disabled" message while logging in. Due to this I am facing a lot of problem for further railway ticket bookings. Please enable my user ID. I ensure you that I am using this ID for personal use.

User ID--- RinkuArora
Mob No [protected]
Name--- Kamal Arora...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy