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IndiGo Complaints & Reviews

www.goindigo.in

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Last updated Oct 30, 2024

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Address: 700101

It's been some time that as an appreciation of your time schedules I have preferred travelling with Indigo. However, my experience this time while travelling to Kolkata from Mumbai vide flight 6E 5153 was scary and I may never consider travelling again. As a senior citizen and as a retired government employee though we do not expect sympathy however it would have been good if some kind of empathy was shown. Me and my wife irrespective of...

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Address: 560038

Website: www.goindigo.in

Hi Indigo/Yatra,

I want to bring a very serious glitch in Indigo management of flights.

Find below mail where i have been called as "Mr Rajnish Kaushal" but boarding passess are on correct name. This might be seems to a normal issue but once you will go through the mail will realise the gravity of it.

I booked Indigo flight BLR-DEL(2nd Dec) and DEL-BLR(6th Dec) to attend my sister engagement on...

+1 photos

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Address: New Delhi, Delhi, 110001

Website: www.goindigo.in

My flight no - 6e 164 has been suddenly cancelled which was scheduled to depart today from bangalore (2nd december) and i have just been informed 5-6 hours ago. This is horrendous.
If you cancel a flight then give me another option in the same price. But none of their customer care numbers is working. I have been trying since last 3 hours. They are illegally pushing your customer to buy a costlier ticket. I want them to learn a lesson...

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Address: Gurgaon, Haryana

Website: www.goindigo.in

I had a flight from pune to ahmedabad at 11:45pm from flight no 6e673 on 2 dec 2016. They messaged me at around 3 in the afternoon that the flight has been cancelled without any reason and the number which they stated in the sms i. E., [protected] is not reachable at all. I have no means of communication to the airline. Due to this i will not be able to board the flight back from ahmedabad to pune from spicejet. They are charging me a cancellation...

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Address: 560039

Website: goindigo.in

I have booked indigo flight 6E 466 from Bangalore to Hyderabad which was actually scheduled to depart on 2nd December at 11:40. The flight was then delayed to 15:45 and again delayed to 17:45. We have booked the flight on October. We had to attend a very important marriage at Hyderabad.. This is highly unacceptable and I am ready to go to any extent to proceed with the complaint legally....

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Address: 400708

Website: www.goindigo.in

I booked my flight 6e 968, bom-del on 1 dec, but my flight was shifted to some other flight 6e 154, by just informing me that previous flight was cancelled so we have shifted you to another flight. But that was a false information given by the executive. Again in bombay airport when i asked to give seat in my previous flight 968 your executive told that the seats are not available and i have called the executive to shift my flight. But tell...

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Address: 560103

Website: Indigo, Make my trip

My parents were supposed to travel on a trip to Bangalore from Kolkata in January 2017. We booked a round trip via Indigo on Make my trip. (Booking ID - NF[protected], with PNR: OH7Y5B.

My father however, had an accident due to which my parents have decided not to travel, since he is partially bedridden now.

As per the ticket, we are supposed to get back a refund of approximately 10000 to 11000 rupees after...

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Address: Mumbai City, Maharashtra, 400093

I am a passenger traveling for Indigo 6E 404 from Nagpur to Mumbai. My PnR no. is V618FY. My flight has been delayed for more than 2.5 hours on 30th November 2016.

There was no message send to me regarding the same. Your staff seems to have a lot of attitude for people in service industry. Well that's your choice how you train your people but it's definitely my problem that I will reach Mumbai now at 12:30 instead of 10 which...

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Address: Kolkata, West Bengal, 700052

Website: www.goindigo.in

I was with baggage exceeding 15 kgs, had to pay for the excess. First I waited for 10 mins just for the amount to be paid then I went to 2nd last counter to pay as usual nobody was present. Again waited for 15 mins, went to other staff to atleast take payment and take my baggage. Only 10 mins was left to boarding time and as requested to supervisor she just spoke with utter arrogance as I am a beggar begging to let me board in. She just ignored...

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Address: Nagpur, Maharashtra, 440030

Website: www.goindigo.in

This is Abdul Wahab Shaikh a frequent indigo passenger would like to complaint about the awful experience I ever had . I was travelling along with my family from Kolkata to Nagpur dated on 24-Nov-16 with the flight number: 6E404 which departs at 17.55 from Kolkata. it’s actually about the awful behavior of flight attendant named Nilam Rahtod. She was really rude, irresponsible, negligent and novice as well. Now let tell you the complete...

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I travelled from USA to chennai and I booked ticket from Chennai to Trivandrum through Indigo Airlines and I was told that there is a charge for additional luggage and also indigo airlines has international travelers luggage concision.
I reached the airport 2 hours earlier and went for check in they told i need to pay Rs.7600.00 for additional luggage. They don't have flight from USA so they cannot give concision for my luggage. br...

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Address: Indore, Madhya Pradesh, 453441

Website: www.goindigo.in

Sir, on 25th November 2016 my flight was from Delhi to Indore in Indigo airlines and as I was getting late I left my luggage at the airport only intimidating the receptionist there who told me that my luggage will be send in my given address. But its been 2 days and still i have not received my luggage and what i am being informed is that my request has been forwarded to the concerned department . Its my humble request to send my luggage...

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Address: New Delhi, Delhi, 110085

Website: goindigo.in

I am commander ashish mittal serving in indian navy.
i am a regular passenger of Indigo. my registered mail id is [protected]@gmail.com
my registered mobile number is [protected]

the issue here is as follows:-

1. in last 24 hours i have booked tickets for 6 individuals. in which four time its mine own reservation.

2. by mistake, due to some confusion, i have booked ticket from coimbtore...

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Address: Mumbai City, Maharashtra, 400051

Website: Indigo

On 01 nov 16, i alongwith my wife brijlata mittal travelled by indigo flight no. 6e 3216 scheduled to leave mumbai for delhi at 1050 am. The pnr number was ji9ijb. We two are aged 77 and 74 years. We reached the airport before time and took a pre-arranged wheeled-chair for my wife. After booking of three baggage, at the check-in counter, we proceeded for security check with only one hand baggage. On completing the formalities, we were waiting...

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Address: Gurgaon, Haryana

Website: www.goindigo.com

Hi,

I'd like to give some feedback on my unpleasant experience in kathmandu airport on the 18th of november, 2016.

My friend and i were travelling back into delhi after a wonderful long weekend in kathmandu.
At check in, my friend and i realised we had made the foolish mistake of letting our indian visas expire by a couple of days and rightfully your staff refused to let us travel.
We were approached...

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Address: Kolkata, West Bengal, 700060

Website: Indigo Airlines

I purchased a return ticket online from indigo website in the name of mrs. Suktara ganguli on 07.10.2016 and cancelled the same at about 10 a. M. On 18.11.2016. I received a mail from the airlines that a sum of rs.4800 has been deducted as cancellation other charges and i was to get a refund of rs.3239 which was lying in my credit. Since then more than days have passed i am yet to get the refund. I am very unhappy, because when i travel by...

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Address: Thiruvananthapuram, Kerala, 695026

Website: www.goindigo.in

I bought a ticket.. Cok to tvm.
After that i got a message from indigo that my flight time rescheduled. Then my ticket were cancelled without my confirmation. But i bought ticket from via.com. They still have my ticket confirmed.in indigo my ticket is cancelled.
Pnr: p78lxi
Via.com booking no :fmn1yf3ujs4
What can i do.?
How can i retrieve it?
.....

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Address: Kolkata, West Bengal, 700094

Website: www.brandjet.co

Dear Consumer Board.

I returned to Hyderabad from Dubai, UAE, on flight 6E 25 INDIGO Airlines, which arrived 19/Aug/2016 at around 3 PM. At Hyderabad International Air Port. India.

My luggage, I Checked in with 2 Bags at Dubai International Airport which was supposed to land with me in Hyderabad but i got only 1 baggage my second baggage tag No. 6E[protected]. has apparently been completely miss-placed and possibly...

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DEL to GOI 6E 505 (arrived in GOA at 12:45 am 23/Nov/2016)
PNR L69BRI
Luggage TAG [protected]

Expensive Liquor stolen from check in luggage.

The Lock was broken and an expensive bottle of Johnny Walker Gold Label Limited Edition worth Rs 8000 was stolen from the bag.
The zip was fine and i took notice of the broken lock when i reached my hotel in North Goa. Also, the luggage tag was peeled...

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Address: Gurgaon, Haryana

I was traveling november 17 frm KTM to DEL 6E32 at check in in KTM they did not allowed my cabin baggage ( small black suitcase. they told me to take camera and computers that I will not pay for it) so I found a small locker in my purse and pu iron.. I quickly did and forgot a pocket inside as it was kind of pressure it was more then 2 hours prior of departure. In Delhi I waited 30 mms to have my bag on the beld than I went straight for my...

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