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Updated: Mar 18, 2025
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Arjunrao_sves
Jun 14, 2020
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2 ton split ac installation

Address: SURYAPET, Telangana state

My order is delivered to flipkart croma 2 ton split ac, date 03/06/2020, but 10 days installation is not completed. My contact no [protected]....
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Roselene kusuma
Jun 14, 2020
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Samsung fridge Not functioning properly

Address: 502 IIT VIJAY VIHAR CHS, POWAO

Not functioning properly...
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Vinod Painuly
Jun 13, 2020
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non attending of complaints for chrome ac breakdown

Address: A1/305 saya zenith sport Inderapuram Gaziabad UP

I have complained to customer care reg my split ac break down. 6 days back lical rectifying agency called ph no +91 [protected]
On repeated calling for last 3 days no engineers is coming such a pathetic situation
My name vinod paunuly
Adress saya zenith sport
Flat no a1/305 inderapuram gaziabad...
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sparia
from Rourkela, Odisha
Jun 10, 2020
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problem of using croma e-voucher during online purchase at croma site

Dear sir,
I had redeemed my sbi credit card's reward point to croma e-voucher (Cv71hyrk44) of rs 5000 to buy some online product. The credit has massaged me the e-voucher no. However, in the payment portal of croma this voucher is not accepting and showing the error voucher not found. I tried to contact customer service, however, there phone is mostly non-operational or they are telling to go to the store. There is no store in our...
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V.Balu
Jun 10, 2020
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Air conditioner Cooling not effective

Address: Arumbakkam, Chennai 660106

Voltas 1.5 ton window air conditioner bought through croma stores in annanagar chennai, is not working effectively since 29th may 2020. So reported to croma on 30th may 2020. And as per their oral communication the complaint number is bof 300520. W 00346 dt 30.5.2020. (11 days back) i am surprised that till date they have not attended to it. The above ac was bought in dec2017 with additional amount of rs4000 paid towards extended warranty...
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vashisth2789
Jun 10, 2020
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unattended complain for refrigerator (item code - 209467)

Address: Nadiad, Gujarat 387001

Dear sir/madam,
Ref: invoice no. Sla[protected]
Sub: unattended complain about refrigerator (Item code - 209467) purchased vide above invoice number.

Concerning the above-mentioned subject, i would like to state that we had purchased a refrigerator from nadiad, gujarat croma store (Pin 387001) vide above-mentioned invoice number on 8th may 2020 and installed on the same day.
On vary 2nd day of purchase:...
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Mohanrao Dronamraju
Jun 9, 2020
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even after repeated requests on phone, washing machine has not been installed so far

We purchased croma refrigerator and washing machine from your shoe room located at a s rao nagar, hyderabad (Invoice no: sla[protected] on 2nd june, 2020. Refrigerator has been promptly installed. But even after repeated requests on phone, washing machine has not been installed so far. Please look into the matter and do the needful.
Mohan rao...
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avnishsharma22
Jun 8, 2020
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i am still awaiting ac installation, demo and warranty registration. no response from croma

Address: new delhi

Dear team
Greetings
Croma or amazon i brought an croma 1. Ton ac with free installation from amazon order #[protected] date 01 june 2020, delivered - friday, 5 june 2020 on delivery address pin 110032
I am still awaiting installation, demo and warranty registration. Even after 3 days of delivery, it has not been installed
Dear croma i am totally disappointed with your service, you people are not seeing...
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Mayu1820
Jun 8, 2020
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Defective product & old stock

Address: 19th G Main 1st N block, Rajajinagar, Bangalore

Purchased macbook pro 13 inch touch bar 256gb on 23 may.
In new days i start facing problem with keybord than i raised a complaint to apple support that time i come to know from apple web that this is an old model of macbook and they took same amount as of new model

I went to the store with product and tried to explain to store manager
Store manager is tell that is your problem that u didn’t asked for 2020...
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Mayu1820
Jun 8, 2020
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Sold defective product clearance stock

Address: 19th G main, 1st N Block, Rajajinagar, Bangalore

I purchased macbook pro 13 inch touch bar 256gb on 23 may.
In new days i start facing problem with keybord than i raised a complaint to apple support that time i come to know from apple web that this is an old model of macbook and they took same amount as of new model

I went to the store with product and tried to explain to store manager
Store manager is tell that is your problem that u didn’t asked for 2020...
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Shubhampatilsays
Jun 8, 2020
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No refund

I ordered ipad air 3 (64 gb) as on 22-may of rupees 43590 but i cancel my product as on 27th may because of late delivery time. It about 13 days but still i didn’t get my refund
A called and mailed them many time they are just ignoring

Details related to purchase:
Shop-croma infiniti retail limited (Online shopping)
Product name-apple ipad air 3 (64 gb)
Buyer name-shubham patil
Buyer...
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girishgoyal
from Vidisha, Madhya Pradesh
Jun 6, 2020
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Fridge

Address: girish_goyal4u@yahoo.com

I have purchased fridge on dated 31st may 2020 and on the day we came to water is flowing in water inside the fridge
We have raised the complaint vide complaint no sur030620fs00133 on dated 31st may 2020
Today technician visited however not able to solve complaint
Just now we recieved massage from croma that your compalint has been resolved
Please look into it as from the first day we are getting prob and being...
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reddy santosh
Jun 5, 2020
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cash back issue

I have purchased iphone 11 on pune pimpri croma store on jan 1 2020 and i was assured, i will get 6000 rs cash back after 90 days of purchase, which i dint get till date.

I understood it may be because of lockdown issues. I called croma customer support multiple times regarding the same in last month (May) and i have been informed that cash back issues resolved only after store opens and they were not sure, when it opens and...
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sachin_singhal
from Delhi, Delhi
Jun 5, 2020
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services not provided by croma while product was under warranty

I have raise the complaint with croma center for repairing symphony cooler as on 15 may 2020 this product was under warranty till 23 may 2020 & due to the lock down i have received the email from the croma team they will provide the services once the situation will be normal. But when i called as on 05 june 2020 to the customer care they said your complaint has been closed & our team has provided resolution to you.

While from...
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Khateeb Choudhary
Jun 5, 2020
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Refund not received

Address: Greater Noida West

Mob no - [protected]
Name - khateeb choudhary
Order no[protected]
Invoice no - sle002ec1254329
Service request no: sr[protected]

I have recvieved hitachi inverter ac with tampered packaging on 24th may 2020 (Images enclosed).

The packaging was torned out and the cardboard was pulled apart. There was no seal, the packing was done by an ordinary tape which itself was torned at several...
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udaya chinnathambi
Jun 4, 2020
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timeless delay in product delivery

Website: TataCliq

I ordered for a sunflame auto-ignition stove through tata cliq which is croma's online shopping portal on may 11th 2020. I have still not received the product. They are timelessly delaying the delivery. They promised delivery on multiple dates in the past but delivery did not happen on any of the promised dates. We raised multiple complaints with croma and tata cliq but nothing resulted in a resolution. We are fed up with their poor service...
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Mohdfaizbetu
Jun 4, 2020
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Crome cheated me

Address: Pacific mall anand vihar delhi

I bought AC from croma store in Dec 2019
But due to some issue i went my home town,
When i came today and called service man from croma to install it, when he opend the box the outdoor unit is scraped and alredy used . Crome cheated me ....
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Sharad7433
Jun 3, 2020
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FRIDGE refrigerator NOT COOLING

Address: 14/36 navjivan society, lamington road

WE HAD BOUGHT SAMSUNG FRIDGE FROM KEMPS CORNER CROMA OUTLET ON 15.05.2020. BUT STILL NO PERSON HS COME FOR DEMO. THE COMPLAINT WAS GIVEN ON 16.05.2020 for fridge refrigerator not working after that several complaints were given but all in vain.
Till date the person has not come.
Kindly look into the matter ASAP or we shall return the fridge....
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sanjeev_mittal
Jun 3, 2020
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super general 1.5 t ac not reinstalling & servicing since 25 th may

Address: W12B Second Floor F Uppal Southened Society Sector -49 SOhna Road Gurgaon

I have viven service request on 25 th may 2020 to service center by phone. My service request no del250520ew00107. Your service center is not giving proper response....
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Adita21
Jun 3, 2020
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Regarding installation service of my ac

Hello sir,
I purchased hitachi ac on 25th of may from croma preet vihar outlet and got delivered on 26th of may. The staff ensure me that they would send the technician to fix the ac within 48hrs after the delivery of my product. But today it’s 3rd of june more than a week didn’t received any service from croma.. They send two so called technician who told us it’s very difficult to install it ac so u do one thing, open a carton...
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