Red Bus Complaints &amp; Reviews

hi,
i have booked tickets for Ajmer.The pick up point was from IFFCO Chowk,Vikas Travels (GGN). redBus ticket TD2G23274349,PNR[protected].
The reporting time was 10:00PM however we reached boarding point at 9:30PM but bus did not stopped at IFFCO Chowk. we have tried to get in touch of REDBUS customer care but they were also not able to help us. The total money wastage. we have tried to contact RedbUS customer care and Shri Vikas...

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Address: Thane, Maharashtra

Hi,
My name is Dipesh Mistry
I had booked two tickets for Mumbai to Gao for Paulo Travels having ticket # TCDH65358864 on 22nd Dec'2010. I had booked the ticket at price of Rs.800/- and choosen seats are 29,30(Total of Rs.1600/-) for 21st Jan'2011. Now for the same bus the fare of tickets have dropped to Rs.700/- per seat. In that case I would like a refund of Rs.200/- or transfer my seats from economy class to...

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Address: Kanyakumari, Tamil Nadu

i booked a ticket from nagercoil to mayiladuthurai on 17.1.2011 for travel on 22/01/2011by universal travels bus at 6.00 p.m. through red bus. in.

m y sbi account got debited with ref noIG38538990 but i didnt get the ticket number. i need ticket number to take print out of the ticket

kalyani...

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Address: Gujarat

I have booked trip of shirdi to baroda for 5.1.11 and cancelled on 25.12.10. At that time help line executive taking my bank details on phone & told me that 4 or 5 days your refund will credited. But on 3.1.11 I got email for furnish bank details so I can mail same on 6.1.11 but further till today i have not get my refund. On yesterday I further talk to abad helpline no & further executive say me to credit your refund on 10-1-11...

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Address: South Goa, Goa

I have booked a ticket through REDBUS online on 28th night. From Goa to Chennai on 1st of January 2010 and the fare was 4300rs. I have received a confirmation call from some travels on 1st of monring regarding my journey and i said yes am travelling.
By the time when i reach the mentioned travels for boarding there is no bus and no one is responding. I was roaming to national travels & shama sadar travels but no one is answering...

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Address: Bangalore, Karnataka

Hi,

This is in reference with the ticket which I travelled from Bangalore to Hyderabad with OMER TRAVELERS, booked through RED BUS for Rs 700 (Non-AC)

I belive OMERS TRAVELERS are . "Ashok" who was representing OMER @ Bangalore Megestic office was trying to help people arrange with the seats & asked me to forcifully getup from my allocated which I unfortunately booked it through RED BUS.
br...

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Address: Pune, Maharashtra

We had booked tickets from Mumbai to Pune for the 24th Dec’10 by Neeta Travels thru’ Red Bus. We were very happy to use the online facility until evening of 24th when our return to Pune turned out a bizarre experience.

We reached VilleParle East Bus Stop at 6:00PM. Arrival time of the bus as mentioned in the ticket was 6:50PM. We waited at the stop till 9:00PM and there was no sign of the Bus. We called from pillar...

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Address: West Godavari, Andhra Pradesh

I booked an ticket from Tanuku to Bangalore on yesterday for 16th jan,2011, For particular transcation money got debited from my account.
After payment gateway reply the response i got was "The amount of rs 1250 has been debited and ticket could not issued".
For Tracking no:3814766 has given for particular transcation.The amount can be refunded by sunday i.e, Jan 02,2011. So,Plz let me know about status of refunded...

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Address: Chennai, Tamil Nadu

I booked a ticket on dec17 2010, for make a journey to travel bangalore on 19th dec 2010.while booking my amount from bank had debited. but my ticket was not booked, i didn't get my ticket number. i talked with their customer support on 17th dec itself they said that my ticket was not confirmed and they didn't get the money from bank. They said to put a mail to their support team. i put two mails on 17th and 18th dec 2010. they...

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Address: Pune, Maharashtra

I AM BOOKED ONLINE TCKET THROUGH REDBUS FROM PUNE TO BANGLORE ON 24/11/2010 BUT DUE TO SOME TECH. PROBLEM MY TICKET WAS NOT BOOKED BUT AMOUNT WAS DEBITED (RS. 1200 ) ON MY CARD REGARDIG THIS I SUBMITTTING COMPLETE THROUGH MAIL (REF. NO. 1097683 ) BUT NO ACTION WAS TAKEN BY RED BUS....

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Address: Tamil Nadu

With reference to the above i wish to bring the following:

1. We have booked ticket from Chennai to Madurai for travelling on 4th November 2010 but cancelled and informed through mail on November 2 at 8.30 PM.
2. As i have not received any acknowledgement for next 24 hrs I have reminded them by mail on November 4 at 10.27 am.
3. Subsequently i received a confirmation mail on on 4th instant at 10.50 AM informing...

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Address: Hyderabad, Andhra Pradesh

Beware Redbus charges customers for their system's fault. Read their terms and condition and before buying tickets from them.

http://www.redbus.in/TermsandConditions.aspx
Point no 7 In case a booking confirmation e-mail and sms gets delayed or fails because of technical reasons or as a result of incorrect e-mail ID / phone number provided by the user etc, a ticket will be considered 'booked'
br...

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Address: Bangalore, Karnataka

I had booked 5 tickets from goa to bangalore by online portal Red Bus (paulo travels) on 1st nov, non ac sleeper. Pick up time was 9.15 pm from canocana bus stand. We reached there at 8.30pm and called paulo travels and informed them, we even asked them drivers number but they did not give.

Later we kept waiting and after 10.15 we felt that something is wrong. We tried calling paulo travels for an hour and then another bus...

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Address: Bangalore, Karnataka

Helo sir/madam

I am complaining against redbus service.i have booked a ticket from trivandrum to banglore on 28th november from some agent online.My date of journey was 4th nov. They charged Rs1450(More than double) for the ticket.Time of departure was 6.30 pm and arrival time was about 9.30 am on 5th nov.Bus departs 1 and half hour later.Then they say there is some problem in AC .they stopped somewhere at road side and start...

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Address: Chennai, Tamil Nadu

Hi,

I have booked a ticket on 1 Nov 2010 from chennai to coimbatore for 03 Nov 2010, Via Redbus website for Rs 660/- ( High Fare cos of diwali season ) . on 2 Nov 2010 Evening i got a call from redbus office[protected] and conveyed message that bus has been canceled since the bus i about to travel got Accident (unbelievable! he provided me some option to book the ticket in rredbus network for rs 800/- ) but i rejected...

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Address: Coimbatore, Tamil Nadu

I have booked two tickets to travel from Tiruvarur to coimbatore on 03.10.10 through this website. but on boarding time the travels people did't gave us boarding pass and not allowed to board in the us mentioning as online ticket issued by the redbus is invalid. we faced high difficulty to travel from tiruvarur to coimbatore. after sending several mails and making several phone calls there is no proper answer from them. Still now they...

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Address: Krishna, Andhra Pradesh

sir i booked travel ticket for kaleeshvari travels vijayawada but ticket not generated
below is transaction detail

26-Sep-2010 (26-Sep-2010) TO TRANSFER
INB Avenues India Pvt. Ltd
(CCA[protected]IG29703522 TRANSFER TO [protected] AVENUES INDIA PRIVATE)
pls refund
my details
suresh
[protected]
sbi acc no [protected] GANNAVARAM branch code 0783...

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Address: Bangalore, Karnataka

This is Senthil Kumar from Bangalore.

I would like to share my worst experience with the worst bus operator - Sangeetha Travels, Bangalore booked through Red Bus.in

After paying 2 times more than govt A/C volvo bus charge, I booked the ticket through red bus service.PNR # TS-RB19299

As per the travel schedule on Friday 18-06-10 at 11.10 P.M., I have arrived the travel office at 10.30 P.M to catch...

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